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SalaryCarlo’s IGA is an Australian family-owned & operated retail supermarket business with 14 stores, employing over 700 people. At Carlo’s IGA, we are proud to be one of the largest independent supermarket groups in NSW and we pride ourselves on providing excellence in customer service and experience with a true commitment to the communities we serve.
Our stores are predominately located in regional NSW and hence the position will be based in Tamworth to ensure your time is maximized in our retail network. Some travel to Sydney and QLD will be required at times.
The Role: Reporting to our General Manager (GM).
We are seeking an innovative and passionate Retail Area Manager to support in the successful day to day running of our Retail Store Network. In this role, you will lead our store managers to support in the execution of exceptional operation standards through consultation, compliance, and training. This role will also assist in the implementation of merchandise and marketing initiatives and implementing effective processes.
Your Responsibilities in this role will include.
- The Retail Operations Manager will be the conduit between the Sydney Support Office and stores. Exceptional communication and influencing skills are required.
- Partner with the GM in developing strategic operational strategies that align with our long-term goals.
- Strong sales and expense management skills whilst demonstrating exceptional negotiation, presentation, leadership, time management and organisational qualities.
- Coach, develop and train store managers to achieve their targets, increase levels of leadership, productivity, and business effectiveness.
- Provide input and ideas on how to continuously build sales and GP.
- Work to set budgets, KPI’s and store initiatives and implement strategies to achieve desired results.
- Analyse reports and data with store managers and report back critical findings and opportunities to GM.
- Support all recruitment and HR activities in the region, including working with store managers, HR and management to develop and manage team performance.
- Ensure operations are compliant with company and legal policies/procedures
- Lead by example to promote the business' vision and values
- All other necessary tasks required to support the operations of the retail team.
What you will need to succeed
- The ideal candidate will embrace change and enjoy a fast-paced dynamic environment
- At least 5 years’ experience in Multi Site Management.
- Demonstrated success with managing, leading and succession planning of retail managers and teams.
- Ability to develop strong working relationships among all cross functional groups.
- Vast knowledge with an extensive understanding in the running of an effective retail operation.
- Strong attention to detail and ability to problem solve stock management and store discrepancies
- Ability to adapt, prioritise and multitask
- A commitment to Worth Health and Safety and Food Safety standards.
- Have a high level of business acumen and integrity
The successful applicant must have the ability to work on a rotating roster over 7 days. We are ideally seeking a person who is reliable and punctual but most of all understands the retail industry and what customers want. If you’re looking for a role with high levels of autonomy and responsibility, the flexibility to manage your workload the way you want, and a real chance to improve not only your stores but the wider business APPLY NOW !
Job Types: Full-time, Permanent
Salary: $80,000.00 – $110,000.00 per year
Schedule:
- Rotating roster
Experience:
- Leadership: 1 year (Preferred)
- Retail Store Managers: 1 year (Preferred)
- Retail management: 1 year (Preferred)
Work Authorisation:
- Australia (Preferred)
