- Multiple casual, part time and full time positions available.
- Work in a bustling airport environment.
- Enjoy an exciting staff discount on our fabulous products.
About WHSmith
WHSmith is a historic British retailer, specialising in news, books and convenience. Our stores are located in some of the busiest and most exciting airports in the country, providing a dynamic and fast-paced work environment that is perfect for driven individuals who thrive on a challenge.
Our company values are Value our People, Drive for Results, Customer Focus & Accountability. As such, we are looking for enthusiastic and energetic individuals who share our passion for delivering exceptional customer service and who are committed to helping our business and people grow and succeed.
About the Role
As a Retail Assistant, you'll need to be able to work in a fast-paced environment and be comfortable multitasking to ensure that our customers receive the highest level of service.
You will also be responsible for a variety of tasks, including:
- Serve customers in a timely, efficient, and courteous manner
- Cash handling and standard retail transactions
- Demonstrate your flair for customer service
- Adhere to all back and front of house processes and procedures
- Get involved in merchandising and stock rotation
* Please note, there are a variety of casual, part time and full time positions available. Please clearly specify your availability in the screening questions below.
About You
The ideal candidate will be a modest leader with strong initiative. With excellent interpersonal skills and robust retail management experience, this candidate will provide support and guidance across the terminal.
You will also carry the following criteria:
- 2 year's customer service experience in a fast-paced retail environment.
- Experience handling cash and POS transactions
- Excellent communication and interpersonal skills.
- Flexibility with work hours and the ability to work late nights/early mornings/weekends/public holidays when required.
- Exceptional time management skills and reliability
If you're ready to elevate your career, apply now!
Our Commitment to Diversity and Inclusion
WHSmith is an equal opportunity employer and considers all applicants for employment. We recognise the importance of equity in all that we do, as well as promoting a culture of inclusion through our policies, procedures and working practices. If you have any support requirements, we encourage you to advise us at the time of your application, so we can assist you appropriately during the recruitment process.