Retail Manager

We are one of Australia's leading retail property groups, who are reimagining the way Australians live, work and play. We own and manage some of the most recognisable and loved retail destinations across Australia and are evolving to transform our portfolio into destinations that offer a broad selection of retail, residential, and office spaces.

Role purpose
The key purpose of the Retail Manager is to manage retailer engagement strategies aimed at maximising the net property income and value of the centre. A key focus is on managing customer interactions by using effective strategies and processes aimed at maximising the customer experience and trading results. The ability to manage B2B and B2C relationships is important. What will you bring?

You will be an experienced Retail Manager with a strong working knowledge of retail legislation, leases and retail fundamentals.  You will be known for your growth mindset approach to learning and continuous improvement and a passion for enriching community experience through creating Centres where people love to connect.  You will have a proven background at managing relationships at all levels from national retailers through to sole operators alike.  You will possess strong financial acumen coupled with the capability to take ownership and follow through on projects.   Renowned for your ability to have successful retailer interactions your interpersonal skills are second to none. Agent representative License is desirable

What will success look like?
We Imagine a Better Way

• You champion new ideas, facilitating changes to improve customer outcomes.
• You consistently role model the values and behaviours.
• You find opportunities to improve the way customers interact with Vicinity

We Embrace Difference

• You advocate equal opportunity, challenging assumptions to create a diverse workforce.
• You seek out and encourage diverse views to challenge your own thinking
• You understand and show respect for the diversity of the Vicinity community

We Always Collaborate

• You engage and communicate with your team, consistently and effectively sharing information.
• You proactively communicate across functions to create experiences that are better, easier and more enjoyable.
• You influence and manage key stakeholders to enable better outcome for our customers

Why Vicinity?

Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised. This includes:

• Flexible working options 
• Birthday leave & purchased additional leave
• $1,000 worth of VCX securities rewarded for eligible team members
• Internal mentoring program
• Generous Parental Leave

Our values cultivate a culture that encourages our 1,200+ team members to be adaptable, agile, resilient and passionate.

At Vicinity we embrace and celebrate diversity and are committed to creating an inclusive work environment where we attract, retain and develop our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

Our people and our Employee Advocacy Groups (Gender Balance, Cultural Diversity, Disability & Access and Pride & Allies) actively build community and provide allyship within Vicinity. If you’d like to speak to someone to understand what it’s like firsthand to work here, please reach out to our Talent Acquisition team.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information in this job advertisement or the application form, and require this in an alternate format, please contact our Talent Acquisition Team. Similarly, if you would like to discuss workplace accessibility, any reasonable adjustments we can make to better support you during the recruitment process, or your potential future role please reach out to our Talent Acquisition team:

Email: ***************@vicinity.com.au

Phone: +61 3 7001 4000 (request to speak to our Talent Acquisition team)

Note: To be eligible to apply for this position, you must have existing, relevant Australian work rights. At the later stages of the recruitment process the shortlisted candidate/candidates will be required to undergo a Criminal History Background/Police Check as a mandatory part of the process. Additional qualification checks may also be required dependant on role and level.