Retail Sales Assistant - Sleep Coach, Parramatta

Imagine a world where people are delighted by their healthcare experience. The ResMed team is taking giant strides towards making this a reality. As part of the Asia LatAm Growth Markets team we are looking to solve unique and exciting challenges utilising technology and connected solutions to impact over a billion people. We have an innovative 30 year history as global leading medical pioneers but now is the time to continually push boundaries, innovate in new spaces and help improve people's health on a large scale.

• Full-time role
• Open to work rotating Saturdays and public holidays

Are you a retailer who loves to understand and meet customer needs?
Are you interested in making a difference to people’s lives?
Want to use your amazing customer service and sales skills for good?
At ResMed we want people to “Awaken their best” by offering solutions to help people get the best night’s sleep possible.
So if this excites you then keep reading, as this is not a “normal” retail or sales role.
Let's talk about the team and you:
As a Retail Sales Assistant/Sleep Coach you focus on helping people to achieve outcomes with their sleep health.
Reporting directly into the Store Manager you will be a natural communicator with a pride and personal interest in what you do.
Our team is small, and our industry is forever evolving, so we’re not a fan of “not my role” type of behaviour – we’re a team, we help each other, and our customers are at the heart of what we do.
Let’s talk about qualifications and experience:

• Previous experience in a busy, multi-tasking retail, customer service role.
• Ability to maintain compassion and remain calm under pressure.
• A strong customer service and sales focus that is always looking for the best outcome for the individual.
• Administrative skills to document and process customer enquiries (product usage, purchases etc).
• Strong and adaptable communication skills are a must.
• An active listener with the ability to find solutions to customer concerns and issues.

To really get us excited, you will be driven to learn new skills and keen to secure a role which offers exposure to an exciting industry that can offer an exciting new career.
What’s in it for you?
Be recognised and rewarded for the value you bring!

• Health and Wellness – Employee Assistance Program, Private Health Fund Corporate discount, access to best doctors, annual flu vaccine
• Insurance – Death/Total & Permanent Disablement (within superannuation), Income Protection Insurance
• Other Benefits – Family and Friends discount on ResMed products, Educational assistance, Novated Car Lease, Tech products discount through ResMed partners, sales commission incentives

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!