AddressThe AFL Stores
We are currently seeking a Store Manager with a customer centric mindset to drive sales and provide our customers with a great retail experience. This is a full- time position based at our Epping Store, Pacific Shopping Centre.
About The Role
As a dynamic forward thinker with a passion for people, sports and most importantly a genuine love for retail sales, you will develop creative plans to increase store sales and decrease loss, be accountable for merchandising, operations, customer service and people management whilst ensuring that store presentation, expenses and wage costs are consistent with the standards and needs of the business.
Reporting to the Area Manager, you will be responsible for achieving planned sales budgets, ensuring delivery of exceptional customer service and managing a small team of Retail Assistants. Duties include but are not limited to:
- Achieving sales KPIs in line with targets and budgets
- Adopting a 'lead by example' attitude to create a results and customer focused team
- Influencing and motivating the team to succeed in the achievement of productivity, sales and product knowledge
- Scheduling staff rosters to meet operational and cost efficiencies
- Ensuring a proactive approach to stock management and store presentation to always achieve visual excellence
- Preparing weekly sales reports
- Managing general store administration, cash handling and banking
- Regularly liaising with Head Office key stakeholders
- Maintaining Company values, policies and procedures
- Maintaining compliance to workplace health and safety
About You
To be successful in the role, you will need to be available on a rotating 14-day roster which includes one late night and one weekend shift per week and public holidays. Immediate start preferred.
Skills and Responsibilities
- 3+ years proven experience in retail management
- Solid customer service skills
- An understanding of business retail operations
- Strong leadership and people management skills
- Experience in managing, achieving and exceeding weekly and monthly targets
- Knowledge of inventory management fundamentals
- Sound retail administration and systems experience (Apparel 21 system knowledge highly regarded)
- AFL knowledge advantageous
- A vibrant and high-spirited approach
To snap up this fantastic opportunity, apply now to join our growing success story.
We would like to take the opportunity to thank you for applying for this position, however only short-listed candidates will be contacted.
