Job description
Reporting to the Facilities Manager, the Proactive Service Team Lead will assume responsibility for guiding, mentoring, and assisting the Proactive Services Team in providing cleaning, trolley collection, and waste management services, across the Gosford, Urima, Woy Woy & Lisarow stores. Client DetailsAdecco have recently partnered with one of Australia's largest leading retail and finance company, known for their wide choice of fresh produce, household products and everyday essentials. Since its establishment in 1924, our client has dedicated themselves to providing the highest levels of convenience, value, diversity, and quality to the 24 million customers they serve on a weekly basis. They accomplish this with a substantial workforce of over 190,000 team members spread across Australia and New Zealand.DescriptionThe Proactive Services Team is structured to provide in-store support and collaborate to tailor and accommodate various store formats, and prioritize customer needs. In your role, leading a team of 10-40 members, you will work closely with the services department to ensure consistent delivery of essential services such as trolley availability, safety, food safety, cleaning, hygiene, and waste management throughout the week. As the central point of contact for Store Managers in case of escalation, your leadership is essential for directing the Proactive Services team and upholding a uniform presence in your store. Additionally, you will collaborate harmoniously with other store departments to cultivate a positive experience for all team members and customers. This will ultimately be achieved by: Creating effective work schedules/rosters and ensuring your team's punctuality. Managing the procurement of all necessary supplies for your stores…
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