RETAIL TRADE SALES

An opportunity exists for a suitably qualified Customer Service Representative to join the team.

This is a role that provides an excellent opportunity for a ambitious, motivated and hardworking individual, who is energetic and has a passion for servicing and working with a diverse customer base.

This position requires an individual that appreciates the competitive nature of the industry, who has excellent organisational skills, time management and communication skills and outstanding commitment to excellence in customer service.

The duties of this role will include, but are not limited to:

• General sales inquiries, by telephone, in person, by email or fax
• Provide technical information to customers and prospects
• Process orders in a timely and accurate manner
• Follow up outstanding orders, ensuring orders are delivered or received on time
• Seek to grow the business through introduction of new or alternative solutions

Preferable Criteria:

• Industrial sales background, with a record for exceeding customer expectations
• Strong interpersonal and communication skills
• A can-do attitude
• Intermediate level of computer literacy, including MS Office
• Consultative selling skills to enhance customer relationship and rapport
• Knowledge of welding processes
• Experience in electrical wholesaling or similar would be advantageous
• A desire to learn and grow personally

This is a really great opportunity to join a leading industrial retailer.

Remuneration will be commensurate with experience, overtime and bonuses also available.