AddressPart-time
About Us
Royal Freemasons’ Benevolent Institution (RFBI) was established in 1880 to help people in need. RFBI is an independent, not-for-profit organisation operating in NSW and ACT. We are an award-winning, leading aged care provider with a vision to provide quality aged care services that are accessible by all people and has a positive impact on their lives. We operate 22 residential aged care villages, 20 Retirement Villages, and a range of home and community services across NSW and the ACT
Role Overview:
As a Retirement Living â Administration Officer, Support RFBI Retirement Villages' financial, administrative, and operational functions under the Head of Retirement Living and Retirement Operations Manager. Ensure accurate financial reporting, smooth meeting coordination, efficient procurement, and proactive vacancy management. Contribute to strategic planning, risk mitigation, and customer relationship management, fostering the success of Retirement Living initiatives. Perform within legal and industry frameworks, upholding professional ethics and standards.
Key Responsibilities:
- Manage expense tracking and reporting, providing detailed financial insights for each village
- Generate sales and operations reports to assess village performance accurately.
- Contribute to forecasting efforts, providing regular updates for strategic planning.
- Ensure operational efficiency through proactive vacancy management and meeting coordination.
- Handle procurement tasks, including raising purchase orders and managing vendor setup.
- Provide general administrative support, including meeting coordination and document preparation.
- Coordinate customer relationship management activities, including sales incentives and feedback systems.
- Assist in marketing campaigns and events, maintaining stock levels of marketing collateral.
- Identify risks and opportunities within Retirement Villages, contributing to strategic risk management efforts.
Qualifications and Experience:
- 2+ years of administrative experience required.
- Strong grasp of financial management and budgeting.
- Proven track record in administrative roles, including meeting coordination and procurement.
- Excellent communication skills essential for effective collaboration and vendor management.
- Adaptability to thrive in dynamic environments.
- Dedication to delivering outstanding customer service.
- Ability to build positive relationships with residents, families, and external partners.
- Resilience and tenacity to overcome challenges.
- Persuasiveness and negotiation skills.
- Clear and precise communication, including listening, verbal, and written.
- Attention to detail for maintaining accuracy.
- Capacity for making informed and timely decisions.
- Results-oriented mindset, focused on achieving objectives.
What you'll get in return:
- Be a part of a supportive & friendly environment
- The opportunity to develop and grow within this organisation
- 17.5% Annual Leave loading
- Eligible for 'not for profit' salary packaging up to $15,900 Benefits - Increase your package
How to Apply: To apply for the position of Retirement Living â Administration Officer, please submit your updated resume and a cover letter highlighting your relevant experience and skills. All short-listed applicants for these positions will be asked to consent to a criminal record check, two references, and be willing to undergo a Pre-Employment Functional Assessment.
Note: Only shortlisted candidates will be contacted for interviews.
Application Deadline: 31 May 2024
Sounds like you â apply now!
