AddressYou will be responsible in providing clinical and Injury Management technical expertise to assess personal injury claims for treatment and rehabilitation requirements as well as being accountable for the coaching and mentoring of the Claim Advisors.
This role will also see you contribute to and drive proactive claims management across the Personal Injury Claims division through early identification and management of rehabilitation needs, applying evidence-based Injury Management principles, ensuring that cost effective intervention is provided in a timely manner, as well as influencing effective claims strategies to achieve sustainable and appropriate RTW outcomes.
What you’ll do
- Review claim files and provide subject matter expertise to claims handlers – including interpreting medical reports, providing Injury Management advice and determining rehabilitation and treatment requirements
- Prepare professional written and verbal advice to claims handlers on reasonable and appropriate/necessary treatment and rehabilitation services and recommendations for future rehabilitation management
- Provide consistent Injury Management expertise and support to ensure ongoing quality decisions and provide input into claims strategy
- Work within the designated Delegation of Authority
- Engage and negotiate with Service Providers, Claimants, Solicitors, Employers and claims staff
- Review decisions related to claims costs to ensure that they are reasonable and necessary and provide feedback to Team Leaders, Technical Advisors and Claim handlers in relation to trends and patterns of performance
What you’ll bring
- Qualification in Allied Health/Medical related discipline
- Proven experience within a clinical environment
- Previous experience within Workers’ Compensation, CTP or Personal Injury claims - desired
- Background in Occupational Rehabilitation – desired
Employee benefits | Suncorp Group
At GIO We’ve been helping customers navigate life’s uncertainties since 1927. Our network brings together financial services and products with brands like GIO, Suncorp, AAMI, APIA, Shannons and Bingle, in one place. Working for GIO, you'll be part of the Suncorp Network – one of Australia and New Zealand’s biggest and most trusted names in insurance. Satisfy your career goals and enjoy the benefits of working for a large organisation that aspires to be better and values your contribution.
If this opportunity sounds like the challenge you have been looking for please apply online today.
At Suncorp we build inclusion by providing an environment where everyone can be themselves and feel valued, involved and respected for their perspectives and contribution.
