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SalaryAt Allianz, we're proud to be one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us.
We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we're ready when they need it most.
We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.
Let's care for tomorrow, so we can create a better future together, for everyone. The role
The primary purpose of this role is to improve the Return to Work (RTW) outcomes of high risk workers compensation cases through the provision of communication, influencing and management of the key stakeholders along with the implementation of effective and efficient case management goals and strategies. You'll be responsible for
- Ensuring a continuing positive service experience of the injured workers, setting expectations with the injured worker through courteous and informative dialogue and influencing RTW motivation through the provision of strategic and regular communication.
- Ensuring that all employers are subject to a positive service experience. Setting expectations and contributing to the employers understanding and participation in the RTW process through regular and strategic communication.
- Improving the Recovery and RTW outcomes ultimately leading to positive performance in RTW measures through the achievement of early and sustained RTW outcomes.
- Managing claims in accordance with WorkSafe Recovery and RTW program processes ensuring a maximum performance Return to the business.
- Maintaining positive relationships with the teams case managers, providing the case managers with regular updates as to the progress of the claims.
- Experience working within a workers compensation environment.
- Ability to Work effectively within a team environment.
- Familiarity with MS Office Products
- Strong work ethic and time management skills
- Attention to detail
- Excellent customer service skills and the ability to handle difficult conversations.
- Familiarity with MS Office Products, Novus & ACCtion
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to Work.
- An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
- Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
- Insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
- Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
- The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer.
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to for a confidential conversation.
Join us. Let's care for tomorrow.
#LI-ALLIANZAU #LI-Remote #LI-Hybrid #LI-Onsite
Return to Work Specialist
