Address- Hybrid Working #LI-Hybrid
- Part time (0.8 FTE) – 4-day work week: 8.30am - 4.15pm (based on 35 hours per week)
- Vibrant, supportive and customer focussed team environment
- Salary: $75k - $79k + Super (Pro-rata)
- Ability to transfer or take LSL (Long Service Leave) within Local Government
Merri-bek City Council is a progressive council of 175,000 residents: one community, proudly diverse. Our council area sits within the banks of the Merri Creek and the Moonee Ponds Creek, and includes Brunswick, Coburg, Fawkner, Glenroy, Gowanbrae, Hadfield, Oak Park and Pascoe Vale. Our city is vibrant and energetic, known for its active community, cultural diversity, creative industries and the arts. Our long-term vision has ambitious goals for environmental sustainability, social justice, community wellbeing, and creating great places. With the Civic Centre located in Coburg, 8 kilometres north of Melbourne’s CBD, there are excellent public transport options and great food and cafés right at the doorstep.
Merri-bek Council strives to be a contemporary, innovative and collaborative organisation with a deep commitment to engaging and supporting the Merri-bek community. Our organisational vision is to be one team, brave and diverse, making a difference.
We pride ourselves on being an inclusive and welcoming workplace. We offer flexible and hybrid work options and genuinely care about providing our staff work/life balance. With the Civic Centre located in Coburg, 8 kilometres north of Melbourne’s CBD, there are excellent public transport options and great food, cafés, parks and a cinema right at the doorstep. Merri-bek is a great place to live, work and play.
About the roleMerri-bek City Council has an exciting opportunity for a Revenue Officer to join our Finance team. Our revenue services team looks after 86,000 rateable assessments, we are currently looking for someone who will enjoy learning and working in a fast paced, customer service focused environment.
This position would suit someone who thrives in a fast-paced environment and has an excellent attention to detail. Previous experience in a high activity role which requires competing priorities, with excellent interpersonal communication, phone, email and written skills will be well regarded, alongside a strong commitment to customer service and attention to detail.
Skills and experience require to perform the role- Work experience in an entry level rates, revenue or customer services role is highly desirable but not essential.
- Excellent interpersonal communication including phone and written communication skills and problem-solving skills.
- A strong commitment to customer service, including the ability to manager difficult customers.
- Excellent administrative skills.
- A good level of skill with computer operating systems.
- Attention to detail and a high level of accuracy.
- 4-day work week
- Extensive opportunities for training & career development
- Salary sacrifice options
- A real sense of work-life balance & flexible work options
- Employer-supported study assistance schemes
- Wellness programs
- Up to 20 weeks primary & up to 5 weeks secondary parental leave
- Purchase leave
- Ceremonial leave
- Gender affirmation leave
- Family violence leave
Applications close: 11:30pm, Wednesday, 15 May 2024.
*in the case that we receive a high volume of applications, we reserve the right to close this advertisement before the current closing date.
Please fill out an application using our online recruitment system. You will be required to upload your CV, a cover letter outlining your relevant skills and experience. You do not need to respond to the individual Key Selection Criteria. Please also upload any other relevant documents.
*Please note that some documents relating to this position may reference Moreland City Council. We are in the process of updating the councils new name of Merri-bek City Council.
Please note that applications must only be submitted online, applications will not be accepted via email.
Merri-bek City Council is proudly diverse and an equal opportunity employer. We encourage applications from the Aboriginal and Torres Strait Islander community, people with disability, and people from every culture, sexuality and gender identity, age and ethnic background. Merri-bek City Council is a Child Safe organisation.
Merri-bek is focused on diverse representation of the community we serve. With this we value lived experience that could contribute to the shaping of this role and in turn will continue to provide representation and growth of safe and inclusive work culture.
We encourage everyone to apply and discuss opportunities to develop your knowledge and experience. Council is committed to removing barriers and access to employment where possible at any point in the recruitment, onboarding and during your time at Council. For further information regarding access or modifications you may require for a recruitment process please contact Danni Jovanovic, Recruitment Business Partner on ***********@merri-bek.vic.gov.au
Our CommitmentIn May 2021, Merri-bek Council adopted a revised Statement of Commitment to Wurundjeri Woi-wurrung People and Aboriginal and Torres Strait Islander communities of the municipality. The statement recognises the Wurundjeri Woi-wurrung people as the traditional owners of the lands and waterways of our municipality.
Merri-bek City Council is committed to being a Child Safe Organisation and has zero tolerance for child abuse. We believe children and young people have the right to be and feel safe and that their safety and wellbeing is the responsibility of everyone. You can read more about our Child Safety Commitment Statement on our website.
