AddressTeam Leader - Debt Management
- At least one (1) ongoing and one (1) fixed-term roles in theDebt Management Branch, Corporate Services Division
- Salary $117,718 plus 11% superannuation – VPS Grade 5.2
- Based in Melbourne (CBD), with hybrid working arrangemements
What we offer
The State Revenue Office is the Victorian Government's revenue management agency, administering a range of taxes, duties, levies, grants and subsidies.
We aim to develop our people to achieve great outcomes for the Victorian community. We offer flexible working arrangements and a workplace culture that is rewarding and productive, where contributions are valued and recognised, expectations are clear, and treatment is fair and equitable. We are an equal opportunity employer that is committed to providing an inclusive, accessible and safe working environment.
Find out more about working at the SRO at sro.vic.gov.au/careers, or via our LinkedIn page.
The opportunity
The Team Leader is responsible for leading a team of approximately up to 15 people working across all facets of debt recovery. It's a great opportunity to showcase your people management and communication skills, and you will work closely with the leadership group of the
Reporting to the Branch Manager, you will be responsible for:
- Leading and motivating your team to deliver excellence in recover of debt.
- Managing the enforcement and collection of outstanding revenue.
- Building positive and effective working relationships with internal and external stakeholders.
- Initiating and driving innovation and process improvement, including by identifying and monitoring new and emerging trends.
- Initiating, or advising on, improvements and policy options.
Who we are looking for
To be successful in this role, you will have:
- Strong leadership skills with a passion for, and experience in, developing, leading and mentoring staff to achieve the best outcomes.
- The ability to inspire and engage staff to deliver excellent service and achieve business objectives consistent with corporate values.
- Experience liaising with internal and external stakeholders, monitoring performance, promoting a positive team culture, utilising change management skills, and managing workloads within and across teams.
- An ability to respond to complex enquiries, interpret and apply legislation, initiate and drive innovation and process improvement while contributing to the organisation's strategic direction in various forums.
How to apply
Submit an application via the ‘Apply now' button by 11.59pm on Sunday 2 June 2024. You will need to upload a cover letter addressing each key selection criteria in the position description and a resume.
More information
You can find out more about this role via the position description. You can also contact Gaurav Shaha, Branch Manager, Debt Management Branch, on 03 9628 0***.
If you need a copy of this advertisement in an accessible format,
email **********@sro.vic.gov.au.
Please note, as part of our selection process, we conduct pre-appointment checks including those related to references, identity, qualifications, work history, work visa, and police record history.
This role may be subject to a probation period.
