Revenue & Receivable Officer - Sydney

About RFBI:

Royal Freemasons’ Benevolent Institution (RFBI) was established in 1880 to help people in need. RFBI is an independent, not-for-profit organisation operating in NSW and ACT.We are an award-winning, leading aged care provider with a vision to provide quality aged care services that are accessible by all people and has a positive impact on their lives. We operate 22 residential aged care villages, 20 retirement villages, and a range of home and community services across NSW and the ACT

Position Information:

We are seeking a Revenue and Receivable Officer to join our Accounts team at our Head Office, which is located in the heart of Sydney CBD. 

Your key responsibilities will include:

• Responsible for resident data management, including entry, transfer, and departure information in the system.
• Process billing, direct debits, and reconcile refunds (MTCF, DAC, RAD, Loan, etc.) according to RFBI policies.
• Follow up on outstanding debtors, liaise with Villages, and escalate bad debts as per RFBI's policies.
• Update residents' management system (Epicor) and reconcile information provided by the Department.
• Conduct reconciliations, end-of-month reporting, and review individual resident funding received for Government funding.
• Assist Village/Service staff, consumers, and relatives with account inquiries, providing statements, invoices, and addressing system errors.
• Ensure compliance with relevant legislation, industry standards, and RFBI policies and procedures.
• Actively engage with the Revenue and Receivable Team to maintain a positive working culture and lead continuous improvement efforts in processes and procedures.

To be successful in this role you will have:

• Relevant experience in revenue and receivable functions (aged care experience is desirable).
• Experience in Epicor software (desirable)
• Excellent communication and customer service skills.
• The ability to work autonomously and prioritise your workload to meet deadlines

What you'll get in return:

• Be a part of a supportive & friendly environment
• The opportunity to develop and grow within this organisation
• Great Location: 3-5 minutes’ walk from Town Hall station
• Eligible for 'not for profit' salary packaging up to $15,900 Benefits - Increase your package

How to Apply: To apply for the position of Revenue and Receivable Officer, please submit your updated resume and a cover letter highlighting your relevant experience and skills. All short-listed applicants for these positions will be asked to consent to a criminal record check, two references, and be willing to undergo a Pre-Employment Functional Assessment.

Note: Only shortlisted candidates will be contacted for interviews.

Application Deadline: 30 March 2024

Sounds like you – apply now!