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SalaryWorking for the Department of Transport (DoT) allows you to play a part in connecting the people of Western Australia. We are a progressive organisation. We are leaders in providing safe, accessible, sustainable, and efficient transport services and solutions that promote economic prosperity and enhance the lifestyles of all Western Australians.
At the Department of Transport, we foster collaboration, promote well-being, embrace adaptability, and support accountability to deliver exceptional services.
Collaboration | Wellbeing | Adaptability | Accountability
There has never been a more exciting time to join our team and be part of the future of transport!
The Opportunity
Are you passionate about optimising Revenue Systems and driving process improvements? Do you thrive in a dynamic environment where your analytical skills can make a real impact? If so, we have an exciting opportunity for you!
As a Revenue Systems and Improvement Analyst, you will liaise with internal teams, stakeholders and technology development teams to deliver revenue collection objectives. Work closely with cross-functional teams to implement process enhancements. Your ability to bridge gaps and foster collaboration will be invaluable.
You will play a pivotal role in analysing revenue data, identifying process bottlenecks, and implementing solutions to enhance revenue collection objectives. You will collaborate with cross-functional teams, contribute to system enhancements, and drive continuous improvement initiatives.
The attached Job Description Form (JDF) provides more information about the position. For further information we encourage you to contact Tony Di Labio, Director Revenue and Account Management on (08) 6551 6567.
We have one (1) x permanent fulltime position available for immediate filling.
About you
- Shape and drive strategic and tactical business plans.
- Exemplify personal integrity and self-awareness.
- Dive deep into revenue data, identify current and historical revenue management issues and develop business improvement solutions to issues identified.
- Evaluate existing revenue processes, identify inefficiencies, and propose improvements.
- Proficient in data analysis tools with a keen eye for detail.
- Ability to identify process gaps and propose effective solutions.
- Cultivate strong, productive working relationships and partnerships.
- A competitive salary, and 11% employer contributed superannuation and salary sacrifice options.
- Flexible work options with possibility working from home or alternate locations.
- Not just a job, but an opportunity to develop your career across other areas of transport.
- A varied and exciting role where you will handle a wide range of customer enquiries.
- Training to set you up for success! Training may be on the job, computer or classroom based.
- Support from your manager and team, we have a strong team culture and help each other achieve our customer service goals.
- Bright, modern facility close to transport links with a friendly team environment.
- Work for an innovative Government agency with limitless long-term career prospects.
- Comprehensive training provided.
- Generous leave entitlements including 4 weeks’ annual leave and 3 public service holidays each year. In addition, long services leave accrues every 7 years.
The Department of Transport is committed to building a thriving workforce that reflects the diversity of our customers and our community. We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, members of the LGBTQIA+ community, and people from culturally and linguistically diverse backgrounds.
If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process, please contact our Recruitment Team at or (08) 6551 6888.
Application Process
Apply online by clicking the ‘Apply for Job’ button (above and below) and provide the following documents in Word or PDF format only.
We require you to submit: * A detailed CV that clearly outlines the skills and experience you have gained in relation to the job description; and
- A written statement (maximum two (2) pages) addressing only the following selection criteria (SC):
- (SC1) Well developed conceptual, analytical problem-solving skills, including the ability to provide innovative solutions to problems and resolve technology based issues.
- (SC2) Proven experience in the use of spreadsheets, database software and analytical tools in the development of business solutions and providing systems support and development.
- (SC3) Substantial experience within business projects with the ability to manage priorities on tasks with numerous uncertainties.
- The CV must contain the complete names and contact information of two (2) referees who can provide feedback on the applicant's capacity to meet all the Essential Work-Related Requirements. At least one of the referees should be the applicant's immediate (most recent) supervisor/manager unless there are exceptional circumstances.
The DoT may conduct further search activities or extend the closing date, if required to supplement the field of applicants.
Successful applicants will be required to provide a satisfactory National Police Clearance before commencing employment.
Subsequent Vacancies
Applicants found suitable but not recommended for this vacancy, may be considered for subsequent similar vacancies at the Department of Transport, in accordance with Part 2 of the Commissioner’s Instructions No. 39: Interim Arrangements to Fill Public Sector Vacancies.
Whilst new appointments may commence on a fixed term basis, there may be the possibility of extension and/or permanency in the future.
