AddressRisk Analyst – 45927
- 12 months max term
- Adelaide CBD Location
How will I help?
Exciting opportunity to join our KYC Maintenance & Enforcement Administration team in Adelaide.
With room for growth, you will be challenged to perform under pressure in this rewarding opportunity. Utilising your strong analytical skills, you will work well to deadlines in a fast paced and developing environment.
The KYC Maintenance & Enforcement Administration team a part of Financial Crime and Fraud Prevention, a diverse, multi brand servicing hub delivering more than 150 different customer and employee activities which are crucial to the smooth running of the bank. The department is made up of over 950 Operations professionals located at sites in Sydney, India, and Adelaide.
Superior adherence to the banks Anti Money Laundering AML / CTF & Sanctions policies is required ensuring the group meet their reporting obligations.
What’s in it for me?
You’ll play a significant part of the future of a business that has been around for 200 years. Our purpose is creating better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
What do I need?
This role is a mix of Inbound and Outbound phone based , Written and Verbal correspondence with our customers. There is a requirement to service calls while managing case work to deliver our compliance obligations.
- Critical/Analytical thinking
- Strong attention to detail
- Ability to work in a fast-paced environment and deliver under pressure
- Ability to read and interpret information and apply to the relevant controls
- Well-developed communication skills including phone and email correspondence
- Self-sufficient, Adaptable to change, and Resilient
- Ability to resolve complex issues and complaints
- Ability to make and deliver decisions
- Excellent time management skills
- Ability to meet key performance indicators
- Knowledgeable of banking products/finance
- Knowledgeable of Anti-Money Laundering & Counter Terrorism Finance (AML/CTF) is desirable
What is it like to work there?
We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will have access to banking, wealth and insurance benefits.
How do I Apply?
Start here. Just click on the APPLY button.
The health and wellbeing of our employees is our top priority. We’ve developed clear standards to ensure our people are confident, safe and healthy whether they’re working from a Westpac Group site or working from home. These are based on expert medical advice and Safe Work Australia guidelines.
As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If an adjustment is required to assist you during our recruitment process, please email ***************@westpac.com.au
Do you need reasonable adjustments during the recruitment process?
At Westpac we are committed to providing a supportive culture and creating inclusive and accessible workplaces, branches, products and services for our customers, employees, and community.
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 Option 1.2 or email ***************@westpac.com.au
