Robina Town Centre - Casual Customer Service Operative

Robina Town Centre - Casual Customer Service Operative
Join our Customer Service team at Robina Town Centre!
We are currently recruiting for Customer Service Operatives to be based at Robina Town Centre on a Casual basis.
At Trident, our Customer Service team at Robina Town Centre offers a team environment, where you are supported and encouraged to do your best every day.
If you are new to Customer Service and interested in learning new skills, this position offers the opportunity for you learn at your own pace.
With rostered shifts, this position offers flexibility so you can have a work life balance. 
 About you:

• You will enjoy working as part of a team.
• You will be positive and optimistic.
• You will be motivated and able to multi-task.
• You will have an eye for detail.
• You will be able to work unsupervised.
• You will be organised and have strong time management skills.
• You will be committed to workplace health and safety.

The Position
Trident’s integrated services team at Robina Town Centre delivers the Customer Service, security, cleaning, landscaping, and maintenance programmes. As a member of the Customer Service team, you will be responsible for:
 

• Greeting customers – in office or roaming the centre at various information boards
• Answering and dealing with telephone enquiries
• Issuing Robina Town Centre gift vouchers
• Issuing mobility aids for use in the centre
• Liaising with centre management and tenants
• Assisting centre management in marketing and other centre initiatives

Skills and Experience
You will have:

• Excellent personal presentation
• Effective verbal and written communications skills
• Excellent computer skills
• Effective listening skills
• Impeccable presentation
• Ability to maintain confidentiality

Why you should work with Trident:
 

• We are an equal opportunity employer.
• All staff are directly employed and receive award wages, superannuation, and associated benefits based on employment type.
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• We provide the opportunity for career progression including from casual to part-time or full-time roles.
• We offer opportunities to upskill including certificate qualifications and above.
• We’re all about teamwork and creating an inclusive work culture where everyone feels supported and encouraged to reach their personal goals

About Trident Services Australia
Founded in 1996, Trident Services Australia has grown from a small, specialised guarding and patrol operative, into the well-known, trusted, professional security and cleaning services provider it is today. Trident is proudly 100 per cent privately and Australian owned, employing over 2000 staff across more than 45 sites throughout Queensland, NSW, and the Northern Territory. At Trident, we are driven by teamwork. We pride ourselves on our inclusive culture where we work hard to support personal growth, develop skills, and offer guidance to help individuals reach their goals. With a vastly diverse workforce, we are passionate about creating an environment that is inclusive and supportive; a place where everyone can truly be themselves. Trident is an equal opportunity employer and actively encourages candidates who are Aboriginal and/or Torres Strait Islanders to apply.