The Team Leader will be responsible for supervising the daily activities of Parking Officers and Clerical Liaison Officers at the Metropolitan Access and Parking Department. In addition, they will work closely with the Manager to develop and implement strategies aimed at ensuring best practices and continuous quality improvement in the management of access and parking at Metropolitan Hospital sites.Essential Selection Criteria:- Strong written, verbal, and interpersonal communication skills.- Proven conflict resolution abilities, including the ability to handle difficult and aggressive situations effectively.