AddressAbility Network is a leading provider of disability support services dedicated to enhancing the quality of life for individuals with disabilities. We are committed to fostering an inclusive and supportive environment where every individual is empowered to reach their full potential.
Job Description: We are currently seeking a detail-oriented and organised Rostering Clerk to join our team.
The Disability Rostering Officer plays a vital role in ensuring that staffing needs are met efficiently and effectively to support individuals with disabilities. They are responsible for organising and maintaining staff schedules, always ensuring adequate coverage, and responding to changes or emergencies as they arise.
Key Responsibilities:
Staff Rostering: Develop and maintain staff rostering for various shifts, ensuring appropriate coverage according to client needs, staff availability, and organisational policies.
Communication: Communicate schedule changes, updates, and requests promptly and effectively to all relevant parties.
Collaboration: Work closely with department managers, team leaders, and other stakeholders to assess staffing needs and adjust schedules accordingly.
Problem Solving: Address scheduling conflicts, shortages, and emergencies promptly and proactively. Develop contingency plans to ensure continuity of service delivery in unexpected situations.
Compliance: Ensure compliance with relevant NDIS regulations, and organisational policies regarding staff scheduling, working hours, and breaks.
Documentation: Maintain accurate records of staff attendance, overtime hours, and other relevant scheduling-related information. Generate reports as needed for management review and analysis.
Training and Support: Advise management of training and support you may need or may identify for staff members on the scheduling system and procedures.
Continuous Improvement: Identify areas for process improvement and efficiency gains in the scheduling process.
Administrative Tasks: Perform general administrative duties such as answering phones, responding to emails, filing paperwork, screening phone calls to prioritise urgent matters.
The responsibilities as specified above may be altered in accordance with the changing requirements of the position.
Qualifications:
- Education or training in rostering or related field preferred.
- Previous experience in an administrative role, preferably in a disability support services or healthcare setting.
- Strong organisational skills with the ability to prioritise tasks
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook) and other relevant software applications.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Commitment to providing exceptional customer service and supporting individuals with disabilities.
- Positive attitude, team player, and willingness to learn and adapt in a dynamic environment.
- Valid driver's license.
- NDIS Worker Check, Working with Children Check,
- Current First Aid Certificate, or willing to obtain in first month of employment.
- If successful in interview process, a copy of current vaccinations may be requested prior to commencement.
Benefits:
- Competitive salary based on experience and qualifications.
- Opportunities for professional development and career advancement.
- Supportive and inclusive work environment committed to diversity and equality.
- Hybrid working option may be available.
How to Apply: Interested candidates are invited to submit their resume and cover letter to **@abilitynetwork.com.au. Please include "Rostering Clerk" in the subject line of your email.
An employment pack will be sent to those that progress to the next stage of our interview process.
