Rostering Supervisor

We create employee experiences that support and empower our people and have been doing so for over 55 years. At New Horizons, wellbeing is at the heart of everything we do. We are a diverse group and a dynamic not-for-profit specializing in supporting people living with disability, mental health, aged care, those at risk of homelessness, humanitarian entrants, youth and Indigenous Australians. We are looking for a Rostering Supervisor to join the team at New Horizons on a Part Time basis (32 hours / week). The position is located at our Head Office in North Ryde. As our Rostering Supervisor, you will ensure frontline staff are utilised efficiently so our customer have the level of support they required. You will ensure cancelled shifts are filled quickly, respond to team enquires and escalate incidents to Management/stakeholders appropriately.Our team operate Monday – Sunday 6am – 8pm with the team typically working a rotating roster in order to support the business who work 24/7. You will supervise the team 3 evenings per week 4pm – 8pm and on the weekend (Sat & Sun ) 10 hours shifts with some on-call. You haveExperience in rostering or scheduling ideally in a 24/7 business,Ability to adapt quickly and calmly to unforeseen changes in staff availability and manage emergency replacement requirementsStrong team player with a proven ability to work both, independently and as part of a team.Effective communication and able to adapt communication strategies to different stakeholders.Be available to work evenings and on the weekends Please note you will require a Police check, a Working with Children Check (WWCC) and a NDIS Worker Screening Check to work at New Horizons. Why work with New Horizons?Enjoy more in your take home pay with Salary Packaging and Entertainment Allowance,Invest in your own wellbeing with a monthly rostered days off (full time employees only) and leave loading,Free on-site parking and public transport options,Develop your leadership skills by stepping up and joining our management team,Make you mark – see the impact of your work as customers get the support they need.Interested? Apply online today.We also want to give you opportunities to develop. We encourage applications from people with culturally and linguistically diverse backgrounds.