Rostering/Liaison Officer - Healthcare

About Us:
Now in our 51st year, as an employer today we focus on our people to ensure a great home/work life balance.  We're proud of our heritage and progressive about the future.

We play a crucial role in shaping the future of Healthcare in Australia; we encourage hybrid working arrangements, along with access to extra leave - and we enjoy a working environment where our employees feel valued.

The Role:
Opportunity for a Rostering/Liaison Officer with healthcare experience to join our team based in Unley, Adelaide.  Reporting to the National Assessment Manager, this role is required to co-ordinate Clinical Assessors to conduct AN-ACC assessments at aged care facilities. This role will liaise directly with each Assessor and the nominated facilities to confirm dates and times of attendance at the relevant facility, as well as coordinating travel and accommodation as required.
  
Key Responsibilities:

• Liaise with Aged Care homes ensuring that Assessors are efficiently allocated    to assessment placements
• Co-ordinate travel and accommodation as required
• Maintain positive relationships with key internal stakeholders 
• Professionally represent the company as a leading Assessment Management     Organisation in Australia
• Identifying gaps in rostering, ensuring there is a pool of available Assessors.
• Manage changes to set schedules due to events or circumstances which may  lead to disruptions to original plan.
• Familiarise and work in accordance with WHS and QMS, policies and procedures.
• Perform ad hoc duties assigned by National Assessment Manager.
• Present a professional manner and provide excellent customer service.

To be considered:

• Ability to answer phone/email enquires in a fast-paced environment
• Experience in rostering within the healthcare sector (desirable)
• Driven, passionate and dedicated to scheduling effective services for clients and staff
• Exceptional presentation skills
• Excellent communication and customer service skills
• Intermediate MS Office skills
• Excellent organisational skills
• Relevant tertiary qualifications in Healthcare desirable.

About HCA:

Healthcare Australia (HCA) is Australia's largest specialist healthcare workforce provider. We are a large and diverse healthcare business with a strong presence in the staffing of nursing, community, medical, corporate, allied and Crisis Response Management sectors in all States of Australia.

We play a crucial role in shaping the future of Healthcare in Australia and we enjoy a working environment where our employees feel valued.

Our Benefits:

• People-Centric Culture: Experience a workplace where people are at the heart of everything we do, guided by our core values.
• High-Quality Product: Work with a top-notch product, ensuring your efforts are backed by excellence
• Supportive Team: Thrive in a close-knit, friendly, and supportive team environment
• Continuous Development: Benefit from ongoing training and support with access to an education allowance to nurture your skills and career
• Hybrid Work: Enjoy flexible hybrid working conditions that empower work-life balance
• Generous Leave: Access extra leave (conditions apply) to recharge and rejuvenate and a day off for your birthday

Our Culture:    
  
We are a team working together, we never forget that we’re people-focused. We respect human relationships and aim to make a big difference in people’s lives across the country.  We embrace a culture of inclusivity and we align our actions with Our Values:  
  
We are accountable   |   We care |   We are team players   |   We are leaders
  
Working for HCA will put you in a strategic position, with opportunities for career growth and development along with financial and non-financial benefits. Healthcare Australia will continue to grow at exponential levels over the next few years and offers significant career advancement opportunities for the successful applicant.
This is an opportunity to make your mark within a friendly, supportive, and growing organisation. Please apply with your current CV and cover Letter.
   
It is a requirement of HCA that all employees are double vaccinated for COVID.  Some roles that involve visiting clients or facilities may require you to have a booster.  If you have any questions or concerns, please contact the hiring manager
  
At HCA we are committed to embracing diversity and committed to providing a safe working environment.
  
To learn more about HCA:
www.healthcareaustralia.com.au
  
Only short listed candidates will be contacted