Sales Administration Assistant

Garner Memorials are looking for a warm and friendly person, with a high attention to detail who enjoys liaising with clients to join our team as a Sales and Administration Assistant.

The position would suit someone looking to join a small team 5 days a week, approximately 25-30 hours per week. However, the days and hours can be flexible and negotiated for the right candidate. The role would start out as a casual position, with the possibility to become permanent.

The role will be based between our two sales office showrooms in Salisbury and Gawler. 

If this sounds like the right role for you, then we would love to hear from you.

Garner Memorials is a small family owned and run business located in the Northern Suburbs of Adelaide. 

Established in 1998, and a monumental mason having over forty years' experience in the industry, we have been servicing the community, building and providing memorials for our clients in the metropolitan and regional areas. Our focus is on providing a quality and outstanding service to our clients.

As the Sales Admin Assistant you will:

• Assist customers with their monumental needs and preferences, providing them with product information, guidance and recommendations
• Attend to customer queries in a professional and timely manner via email, phone or face to face
• Preparation of quotes, sales orders, permits and other documents
• Liaising with cemeteries, curators and other stakeholders
• Processing customer invoicing
• Processing sales transactions accurately (cash handling/EFTPOS)
• Assist in any other adhoc administration duties
• Help maintain a clean, tidy office showroom environment

The successful candidate will have:

• Experience in the monumental industry is an advantage, but not essential
• Previous experience in a busy, multi-tasking sales admin role
• The ideal candidate will be computer literate and reliable
• A polite and professional phone manner
• Ability to maintain compassion and remain calm under pressure
• A strong customer service and sales focus that is always looking for the best outcome for the clients
• Administrative skills to document and process customer enquiries, emailing, quoting, invoicing, etc.
• Strong and adaptable communication skills are a must
• An active listener with the ability to find solutions to customer concerns and issues

We are looking to fill this role as soon as possible. If you would like the opportunity to join a reputable family business, then please submit your cover letter and resume to us.