Sales Administrator

XL Express are a proud privately-owned business specialising in seam-less break bulk transport and logistics solutions, with a comprehensive national network of depots located in all mainland capitals and major regional centres.

At XL Express, our continued success spanning over 30 years of operation, comes from our team of dedicated, passionate and knowledgeable professionals, who all share an unwavering commitment to being a leading partner in seamless distribution and logistics solutions. 

We are proud of our people and consider it an imperative that our entire workforce is encouraged to embrace innovation; that we enable openness and idea sharing and that every employee understands they are regarded as an imperative to our success. 

THE ROLE

We are currently seeking an experienced and passionate Sales Administrator to join our friendly and vibrant team at our Melbourne Office in Tullamarine, on a permanent full-time basis.

You will provide a high level of support across the team ensuring all tasks are completed to cyclical deadlines with a focus on accuracy and data integrity.

Duties include:

• Provide quality and timely administrative support across the Sales Team.
• Communicating and coordinating with internal teams to deliver solutions.
• Creation and development of compelling sales presentations.
• Identifying opportunities for improvement and proposing new tools and processes.
• Supporting sales teams to improve their performance and reach targets.
• Demonstrates leadership through workflow management for Sales Analyst, Project Coordinator and DIFOT reporting team.
• Review, develop and deploy standard and custom sales tracking reports.
• Monitoring and measuring impact of customer uprates versus budget targets.  
• Provision of timely and meaningful insights into customer performance to assist management in realising strategic growth targets.
• Tracking new business performance versus agreed targets.
• Preparation of monthly sales dashboard and KPI’s including insights on performance and customer uptrade and downtrade.
• Undertake in-depth reviews of existing client trading patterns and provide detailed reports.
• Collect, analyse and prepare data on delivery lane and account profitability for client review. 
• Facilitate costing process including lane and volume analysis for new business.
• Ensures timely and accurate completion of cyclical reports and seeks opportunities for improvement (DIFOT).
• Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.
• Accurately review, develop and deploy standard and custom reports.
• Undertake routine detailed and rigorous analysis of client trading patterns, delivery lane and account profitability.
• Assist in the compilation of pricing and customer rate cards

ABOUT YOU

A skilled and passionate administrator, you go above and beyond to support your team so that they can provide their absolute best to their clients.

You will have demonstrable experience in a high volume, fast paced environment, using your advanced MS Excel skills to produce reports and analyse data.

A driven and dynamic person whose pursuit of excellence is evidenced by a persistent desire to continuously improve practice and process.

YOUR EXPERIENCE

Your sales administration background accumulated ideally from the transport industry, or similar, has equipped you to hit the ground running and become our next superstar. Your demonstrated experience, will include:

• Highly organised and efficient time management skills
• Keen eye for detail
• Strong understanding of sales metrics
• Advanced proficiency in MS Excel and CRM software
• Natural curiosity and ability to recognise opportunities for improvement
• Compelling communication skills with an ability to engage genuinely with people at all levels

ON OFFER

The successful candidate can expect a competitive salary commensurate with experience. 

Located at Tullamarine with free on-site parking is available for our employees.

Our team is supportive and friendly, with a shared passion for truly seamless logistics.

Learn more about us at xlexpress.com.au or visit us on LinkedIn, Instagram or Facebook!

XL Express is an equal opportunity employer and welcomes applications from all suitably qualified candidates.

XL Express maintains a Zero Tolerance Policy to drugs and alcohol in the workplace.

No Agencies please – our fabulous in-house recruitment team have this one covered.