Sales And Application Engineer

WEG is a global company headquartered in Brazil and recognised as one of the largest electric machine manufacturers in the world. With branches in 36+ countries and manufacturing plants in 12+, WEG employs over 40,000 people and is committed to creating quality products and efficient solutions. (www.weg.net/au)

Organisational Culture

At WEG Australia, we acknowledge the pivotal role of dedicated and skilled professionals. We seek individuals who don't just perform a job but contribute to meaningful work. Our work environment is both stimulating and professional, fostering a culture rooted in teamwork, efficiency, innovation, work/life balance, and a sincere appreciation of diversity.

The Role

An exciting opportunity awaits a dynamic individual to join our expanding Automation Business Unit. As a Sales and Application Engineer, your primary responsibility is to provide technical, sales, and marketing support for WEG Automation products, ensuring the highest standards of customer service. Key Responsibilities include:

• Provide pre and after-sales support on the selection, installation, operation, and maintenance of WEG Automation products.
• Offer commissioning and trouble-shooting assistance as needed.
• Respond to customer inquiries in a professional and timely manner.
• Liaise with WEG factories on technical matters and collaborate with the Service Team for assessments and opinions on warranty-related issues.
• Contribute to the development of marketing and sales support tools.
• Deliver technical presentations and product training to staff, business partners, and field service providers.
• Provide logistics and commercial support to WEG interstate offices and customers.
• Assist with technical and commercial benchmarking of WEG Automation products.
• Execute complex calculations on motor starting methods, starting time, sizing, and other applications.
• Collaborate with the sales team and business partners to create bespoke solutions.
• Assist with the preparation and submission of tenders involving Automation products, including package solutions.
• Provide order and project management support as required.
• Offer support to major industry fairs.

Qualifications and Skills

Essential:

• Engineering Degree (Electrical or Electronic) or equivalent qualification/experience.
• Minimum 2 years of related experience with switchgear, control products, variable speed drives, and soft starters.
• Understanding of motor starting, control, and protection strategies & solutions.
• Proficiency in problem-solving, data collection, and analysis.
• Ability to read, analyse, and interpret technical procedures and drawings.
• Proficient in MS Office programs and willingness to learn various software platforms.

Desirable:

• Commercial background and experience as a Product Support or Design Engineer.
• Hands-on experience with the installation, start-up, and troubleshooting of mentioned products.
• Knowledge of relevant IEC and AS/NZS standards.

Personal Qualities and Behavioural Traits

• Honesty, trustworthiness, respectfulness, and flexibility.
• Cultural awareness and sensitivity.
• Sound work ethics, initiative, and the ability to work effectively autonomously and within a small team.
• Proven experience in delivering excellence in customer service.
• 'Can do' attitude with a flexible approach.
• Strong written and verbal communication and presentation skills.
• Demonstrated ability to add value, improve efficiency, and innovate.

Application Process:

Don't hesitate! We are actively sourcing for this role. If this opportunity resonates with you, apply now by submitting your resume and cover letter via the online application process. Your skills and enthusiasm could be the perfect fit for WEG Australia.