Sales Consultant

Company description:

Working at Genesis Motors Australia

Genesis is a global luxury automotive brand that delivers the highest standards of performance, design, safety, and innovation while looking towards a more sustainable future. Genesis designs customer experiences that go beyond products, embodying audacious, progressive and distinctly Korean characteristics within its unique "Athletic Elegance" design identity.

With a growing range of luxury models - including the G80, G70, GV60, GV70, and GV80 - Genesis aims to lead the age of electrification by focusing on a dual electrification strategy involving fuel-cell and battery EVs, starting with its G80 and GV60 electric models.

Genesis has stated its commitment to becoming a 100% zero emission vehicle brand by 2030 and to pursuing carbon neutrality by 2035. Since its initial launch in Korea, Genesis has emerged in key global markets including North America, Europe, China, Australia, Russia, and the Middle East, establishing a strong relationship with customers around the world.

Job description:

As a Genesis Sales Consultant you will facilitate the Genesis purchasing experience by providing a high level of service to our customers. Whether it be in store, Genesis to You or at a sponsored event, you are the critical touch point between our customers and the Genesis brand. You will capitalise on these relationships in order to achieve commercial outcomes.

If you are passionate about sales and looking to progress your career in the automotive industry, this is the role for you. We are currently looking for Sales Consultants to work out of our state of the art, newly renovated Genesis Melbourne Showcase in Prahran.

About the Role

• Initiate and maintain relationships with potential clients with regular follow ups, and build rapport with potential customers to improve the possibility of a sale

• Convert enquiries (instore, web and phone) into leads and opportunities by understanding their needs and interests, and match them to the most appropriate car.

• Understand the characteristics, capabilities, and features of all cars, and provide the potential customer with detailed features, advantages & benefits, including comparing different competitive models

• Take customers on test drives and demonstrate vehicle features

• Follow up on all leads and opportunity es and convert them into purchasing transactions

• Assist customers with completing the relevant paperwork required for a successful sale to be processed, maintain a high level of communication, and conduct the handover of cars to customers

• An accurate maintenance of the CRM system with up to date information on all customer matters

• Collaborate with team members on marketing events, sales campaigns and promotions

• Assist with the setup of showroom and promotional displays

• Meet set targets and KPIs set by management including test drives, conversion rates, sold deals, and deliveries

• Be reliable and must be able to work a rotating roster across 7 days, including public holiday

Passionate: You have a passion for the automotive industry and strive to deliver the best customer experience in all areas of your work. Previous experience in automotive or luxury sales is desirable.
Go-Getter: You are driven by sales targets and are always looking for new opportunities to make your next sale.
Professional: You are able to follow sales processes and procedures. You are friendly, positive and professional in your approach to customers.

This is a rare opportunity that offers the successful candidate exposure to a national and global business, with access to the following benefits:

• HMCA & GMAu: Exposure to all facets of the business, its products and future business.
• Learning & Development: Personalised LMS System and clear L&D strategy for all staff. Exciting formal learning offering's with internationally recognised organisations.
• Leave Benefits: Paid Parental Leave, Celebration , Volunteer, Exam Leave and more!
• Employee Vehicle Lease Program: Utilise our Hyundai Cars at a reduced price.
• Subsidised: Gym with personal trainer on-site, onsite café with barista made coffee.
• Travel: 2 Minute walk from the Sydney Metro and bus station, making it an ease to travel.
• CSR Program: Contribute to our Hyundai Help for Kids, which has raised over $12 million for not-for-profit organisations focused on the betterment of children's lives.
• EAP Converge: Access to professional assistance for personal or work-related issue. Health & Wellbeing resources and more.
• Newly renovated office: Open-plan layout that stimulates productivity and collaboration.

Our people are our most valuable asset and we seek exceptional people who are both passionate and committed to providing outstanding customer experiences.

If you would like a career with Genesis Motors Australia, please submit your resume by using the apply button below. If you are shortlisted, you will be contacted by telephone by our People & Culture team. We would like to thank all other applicants for their interest and wish you well in your job search.