ThinkMarkets is a global financial technology company, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we make it available for our clients to trade the world 24-hours a day. Our mission is to bridge the gap between traders, investors, and platforms by allowing access to global markets and thousands of products thus providing our clients the ability to trade the world in the palm of their hand. We use the latest technologies to give traders seamless access to our proprietary trading platforms.
We are seeking ambitious, tenacious, results-focused, CFD/FX sales staff to join our Melbourne-based team. You will be involved in all aspects of the sales cycle from contacting warm leads to reactivating dormant clients. The ideal candidate should be a great communicator with the ability to effectively build rapport, identify sales opportunities, and seamlessly navigate dealing with a retail client. You must be highly organized and proficient in time management.
This is a fantastic opportunity for those seeking a rewarding role within a rapidly growing and innovative financial services company.
Key Responsibilities:
- Initiate sales covering for CFD & FX trading via the phone, email, live chat, and face to face.
- Convert leads into active trading clients
- Reactivate inactive clients
- Exceed sales targets and KPIs
- Develop new business opportunities
- Advising self-directed clients on the use of platforms, trading products and services offered
- Assist with seminars, webinars, and client events as required
- Build and maintain relationships with clients, assisting in resolving disputes, complaints, and general inquiries
- Provide feedback to Marketing and the business regarding the success of campaigns and client requirements
- Ongoing competitor analysis
- Bachelors or Master's degree in Finance, Economics, or a related field is desirable
- 1+ years of experience in financial markets sales
- Track record of achieving and exceeding targets
- Excellent communication and presentation skills
- Genuine passion for financial markets
- Exceptional written and verbal English communication skills
- Additional language skills are an advantage
- A professional, collaborative, and friendly culture
- Be part of a fast-growing global FinTech company
- Hybrid working option
- Your birthday leave
- Employee assistance program
- Regular team and office events
- Modern Collins Street office, centrally located.