AddressRS is a trading brand of RS Group plc, providing product and service solutions that help our customers design, build, maintain, repair and operate industrial equipment and operations, safely and sustainably. We stock more than 750,000 industrial and electronic products, sourced from over 2,500 leading suppliers, and provide a wide range of product and service solutions to 1.1 million customers.
We support customers across the product lifecycle, whether via innovation and technical support at the design phase, improving time to market and productivity at the build phase, or reducing purchasing costs and optimising inventory in the maintenance, repair and operation phase. We offer our customers tailored product and service propositions that are essential for the successful operation of their businesses and help them save time and money.
RS Australia and New Zealand business reports into Asia Pacific as a region with a distribution centre in Sydney stocking >55,000 products. We have sales teams in the capital cities of ANZ and we continue to expand warehousing in Auckland and Western Australia to support our growing customer base.
About the role:
Responsibility for optimising sales income from all accounts within a specified “Account Portfolio”, an RS Account (Field Sales) Manager strives to become the first point of contact for a customer to address all their purchasing requirements. Primary focus is on building effective relationships within account portfolio of high opportunity accounts to gain a clear understanding of current and future needs and drive significant incremental sales. There is also a need to identify and support other opportunities for growth in the territory in conjunction with the wider sales and marketing teams.
Key Requirements
- Deliver the Portfolio Sales Plan in conjunction with local and national strategies while exceeding targets within budget.
- Work with Corporate Account Managers and Account Executive Team Partner, to drive sales initiatives.
- Maintain CRM data is up to date on a daily basis, Call Plans, Call objectives, Call outcomes and data contact maintenance.
- Ensure customer segmentation and geography is managed, maintained and covered on a rotation basis.
- Prepare, plan and assist site roadshows and expos on and off customer sites.
- Provide monthly reports on targets, KPM, customer activity , market forces and competition
- Develop an internal and external network of business partners, fostering good team work within a best practice environment.
- Develop knowledge of RS’s product ranges, technologies, sales practices and procedures and value added services
Requirements:
- Relevant Technical experience/qualification and/or sales experience within a technical High service level (HSL) business to business (B2B) environment
- Self-motivated with an ability to work independently in a remote areas and able work on own initiative
- Results driven, with focus on profit margin
- Commercial awareness, particularly around cost of acquisition/profitability and procurement trends
- E-commerce knowledge/experience
- Sales and negotiation skills and techniques
- Account management experience.
- Store and supply agreement/contract experience
- The ability to cross reference products using specifications and technical parameters
- Excellent verbal and written communication and interpersonal skills
- Strong planning, prioritisation and time management skills
- IT literate with good working knowledge of Microsoft Office, especially Excel and experience of using a CRM
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