Sales Manager

A Sales Manager position has become available in their Melbourne team. With their premises located in Laverton VIC, all their cars are on site, accompanied by the sales office and sales team.

Your main responsibility will be provide laser focus customer service when customers are visiting site to test drive. From there, you will facilitate the sales process and ongoing relationship management.

Client Details

Adecco is proud to partner with a global business who are the first in the market, to bring to Australia, a used vehicle e-commerce platform with over US$1billion in sales around the globe (awarded unicorn status). Originating in India, where it is the largest player in used vehicles, they have seen rapid expansion into Australia (in 2020) along with Dubai, Saudi Arabia and Thailand.

They do not operate as normal car sales company, but instead have implemented a system that has not been used by anyone else in the market. With their disrupter technology, they offer the customer a highly unique experience that has gained a huge following.

They are a highly innovative and forward thinking business who are totally invested in their employees well-being.

Description

Reporting to the COO and working alongside a supportive and energetic sales team, your responsibilities will include:

• Be the professional point of liaison for the company when customers arrive onsite.
• Provide laser focus customer experience with a highly professional demeanour
• Be able to build trust with customers by being accountable, reliable and informative.
• Liaise closely with the customer operations team to ensure the logistics of the cars are all correct and accurate
• Liaise closely with the customer operations team on administrative tasks and ensure all paperwork required at the point of handover is completed smoothly, with minimal hassle
• Worked to KPIs set by the wider business
• Ability to interpret reports and graphs to provide reports back to managers
• Conduct test drives with customers, and be interested, not interesting (listen to the customer).

Profile

As well as being energetic, enthusiastic and professional, the successful candidate will look like:

• Humble, driven and a great work ethic
• Strongly customer centric and willingness to go over and above
• Impeccable listening skills
• Doesn't come from a ruthless sales background (they don't welcome this culture)
• Caring, inclusive, collaborative and team focused
• Sales experience in any industry would be considered if the fundamental skills and right attitude are there
• High performing and growth orientated
• Willingness to learn how to assess a car for delivery or pick-up

Job Offer

You will be supported by an enthusiastic, energetic team of people, and you will receive all the necessary training and operating protocols you need to succeed in this role.

Be part of a company offering great perks with a respected name behind it. Be part of the rapidly continuing growth story as they expand their sales team

This is a full-time role, requiring you onsite the whole time. There are two shift options of 8am-4pm or 9am-5pm. It is a 5-day week but one of the these days will need to be a Saturday as that's when peak traffic is there.

A great remuneration package on offer with unlimited commissions plus other pleasant perks including $500 annually towards your health and wellness.

For more information and if you think you fit this profile, please email Suzanne.harris@adecco.com.au or call 0427 784 626

You will need a valid driver's license for this role and be prepared to undergo a police and background check and clearance.