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Form of workAbout MSC
MSC Mediterranean Shipping Company is a global leader in transport and logistics, privately owned and founded in 1970 by Gianluigi Aponte. The company has evolved from a one vessel operation into a globally respected business with a 760-vessel fleet and over 150,000 staff providing timely delivery of goods and services to customers of all industries and sizes.
Present in 155 countries through 675 offices, MSC calls at 520 ports on 300 trade routes, carrying some 22.5 million TEU (twenty-foot equivalent units) annually. MSC's activities now include overland transportation, logistics and a growing portfolio of port terminal investments.
For more information visit www.msc.com
We are looking for candidates that would like to challenge themselves in the world of logistics. We offer a diverse environment, and it is important for us to continue to bring professionals with different backgrounds and experiences. Together, we will continue to grow while connecting the world around us. It is a big world, and it takes expertise, ingenuity, hard work and dedication to keep it moving. You will learn what it takes to move furniture, electronics and everything else in between from one part of the world to another, while gaining industry knowledge with the largest shipping line in the world.
What’s in it for you?
We are offering an exciting opportunity with the leading shipping line in an organisation that is constantly evolving. We have a great workplace culture with passionate, caring and highly experienced colleagues, who are determined and work together to deliver outstanding results to maintain our market position.
MSC is committed and dedicated to its employees, this is supported by our strong company DNA and our values that are the pillars of the organisation. You will be warmly welcomed into the MSC family which has a heart of long-term members, providing stability, expert guidance and a wealth of knowledge.
You can look forward to a competitive salary, excellent development opportunities and a comprehensive benefits package which includes:
- Modern offices with end of trip facilities, automatic coffee machines and a range of snack options
- Comprehensive Service Rewards and Recognitions Plan
- FREE Annual Flu Vaccine
- FREE Access to Benefits, which includes discounted shopping and gift cards
- FREE Income Protection Insurance
- FREE Access to the Employee Assistance Program
- FREE Access to Novated Leasing
- DISCOUNTED Health Insurance
- Global Travel Benefits
The Office
The MSC Brisbane office is a recently refurbished, modern office in a beautiful Spring Hill heritage building. With end of trip facilities, automated coffee machines, security access and a team of supportive and dedicated colleagues, working in this office is a delight!
We are surrounded by cafes, restaurants and other amenities and are walking distance from Central train station and key bus routes, providing easy access to the CBD and suburbs.
The Role
We have a fantastic opportunity for a full time, permanent Sales Support Officer within the Sales Team.
The primary task and responsibilities for this position:
- Assist the sales team with rate quotations, rate agreement updates, client tenders and notices to shippers/clients
- Follow up on quotes issued and provide the relevant employees with details of clients who should be contacted, visited or re-quoted
- Accurate maintenance of the import and export systems as required
- Coordination and follow-up sales leads as received
- Preparing and filing liner booking notes and service contracts if required
- Compile Sales Executive’s client call reports for further analysis and discussion
- Analyzing of sales data and statistics to provide feedback and reports to the State Manager and Sales Executives
- Maintain client agreements to ensure they are up-to-date
- Provide technical and administrative support to the Sales Executives
- Other functions include market research and preparation of trade studies
The successful applicant will be expected to demonstrate the below skills:
- Excellent verbal and written communication skills
- Brilliant customer service skills
- Ability to work under pressure and handle many tasks simultaneously
- High level of analytical skills, ability to assess statistics and develop recommendations based on market analysis
- Computer literacy with a good working knowledge of Microsoft Word, Excel and PowerPoint
- Demonstrated ability to work independently and as part of a team
- Extremely detail oriented
- Resilient and persistent
- Self-motivated and performance driven
- Experience in a customer centric role within shipping / logistics is highly desirable
If you think this is the job for you, please submit your resume with a brief covering letter.
MSC Australia is committed to developing and maintaining a diverse workforce.
