AddressAbout us
James St Cruise & Travel has been in operation for 16 years and has built a strong and loyal customer base and are apart of the Traveller's Choice Network specialising in cruise product. We have a renowned reputation of being friendly, professional and efficient at what we do and treat our customers and staff like family.
Qualifications & experience
- Minimum 3years experience in a similar role.
- Sabre knowledge preferred but not essential.
- Good communication, organisational skills and problem solving skills with a focus on attention to detail.
- Work under pressure with the ability to meet business demands, deadlines and timeframes.
- Strong customer focus and respect for customers external internal and team members. With the ability to work as an individual and as part of a team.
Tasks & responsibilities
- Provide information to clients concerning local, interstate and international travel, accommodation, fares, tours, local customs and travel regulations.
- Consult travel requirements, plan, prepare and cost itineraries for customers
- Make travel, accommodation and related bookings. Utilising Travel Companies preferred product range.
- Enter consumer detail, travel details, account details and notes in the travel system and maintain 100% accuracy.
- Collect payments and maintain file accounting using mid office system.
- Assist with changes to travel arrangements and bookings when required.
