Salesforce Administrator/Business Analyst with NV1 Security Clearance

Salesforce Administrator/Business Analyst withNV1 Security Clearance-CanberraResponsibilities:

• Conduct thorough research into clients' business requirements and analyze their needs.
• Assist with data modeling and understanding clients' data structures.
• Prepare Business Process Model and Notation (BPMN) models to depict clients' business processes.
• Collaborate closely with the project delivery team to transfer knowledge of business requirements, facilitating the design, implementation, and testing processes.
• Enable users to onboard effectively onto the Salesforce platform and maximize its potential.
• Engage in governance processes to ensure that designs adhere to best practices.
• Implement approved change requests for low-risk changes, such as report creation and maintenance, and housekeeping tasks.
• Provide support for problem and incident determination and resolution activities.

Research, Analysis, and Design:

• Experience in working with different stakeholders to understand and analyze business processes, requirements, and objectives.
• Thorough understanding of business workflows, processes, and BPMN modeling.
• Highly desirable to make considered, evidence-based conclusions and recommendations.
• Proven ability to think strategically and factor in various aspects of the organizations' and clients' needs, including commercial considerations, sustainability, security, and aligning with business and ICT strategic plans.
• Desirable ability to build data models to meet business requirements.
• Demonstrated experience in leveraging out-of-the-box functionality and configuration rather than code whenever possible.
• Experience working with clients and stakeholders on changes, improvements, and efficiencies to their business processes, particularly when adapting to out-of-the-box workflows.

Implementation and Delivery:

• At least 5 years of experience in delivering Salesforce projects.

Collaborating, Mentoring, and Leading:

• Excellent communication skills, both written and verbal, with the ability to tailor communications for different audiences.
• Experience in making persuasive, evidence-based recommendations that enable decision-makers to make informed decisions.

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