Please respond to the job if you are an Australian Citizen and residing in Australia.Essential criteria1.Minimum 3 years working as a Salesforce Functional Analysts2.Experience working with Salesforce Health Cloud, Service Cloud & Communities3.Business Process mapping / Re-engineering background for B2C & B2B Service processes ideally in disability and health care sector4.Demonstrated experience facilitating workshops with senior and multidisciplinary stakeholders5.Demonstrated systems delivery experience working in multi-disciplinary teams in Agile and similar methods to co-ordinate and assure systems delivery outcomes6.Great communication skillsDesirable criteria1.At least 1 full cycle implementation of a Vlocity solution, healthcare industry area is desirable2.Achieved at least Vlocity Certified Platform Developer or Consultant level certification3.Demonstrated prior knowledge and experience of complex government and or government based insurance schemes