Salesforce Functional Consultant

Ignite are looking to hear from experienced Salesforce Functional Consultant for one of our government clients.

Location: ACT, NSW. QLD or VIC
Duration: 12 months contract with 12 months extension
Citizenship requirements:  must be an Australian Citizen
Working Arrangement: Hybrid arrangement

As a Salesforce Functional Consultant, you will provide business analysis, design, and agile collaboration skills to configure Salesforce solutions which improve the client through a better Participant experience and a more effective Scheme. You have an opportunity to really make a difference.

Responsibilities: 

• Assess business objectives and drive stakeholder support for solution options.
• Connect business requirements with Salesforce application capabilities, focusing on digital solutions through Salesforce Communities.
• Create implementable User Stories and contribute to agile delivery by structuring requirements as Epics and User Stories.
• Lead or contribute to application solution design efforts and configure OOTB components.
• Progress to end-to-end functional responsibilities, including analysis, design, build, test, and deployment of enterprise-level solutions, presenting options to business stakeholders.

Required Skills/Experiences: 

• Certified Salesforce Admin 201.
• At least 3 years working as a Salesforce Functional Analyst.
• Experience working with Salesforce Health Cloud, Service Cloud & Communities.
• Business Process mapping/Re-engineering background for B2C & B2B Service processes ideally in disability and health care sector.
• Demonstrated experience facilitating workshops with senior and multidisciplinary stakeholders.
• Demonstrated systems delivery experience working in multi-disciplinary teams in Agile and similar methods to co-ordinate and assure systems delivery outcomes.
• Demonstrated prior knowledge and experience of complex government and or government-based insurance schemes.

If this role is of interest to you, please contact Sarah Plamio on 02 6113 7*** or please APPLY NOW
Closing Date: Wednesday, 24th of April 2024
Reference Number: 371255