Salon Operations Manager

Renowned for unrivalled client care and meticulous attention to detail, Jocelyn Petroni is one of the leading premium beauty experts in Australia. Specialising in treatments that combine classically proven methods with innovative techniques and a unique brand of holistic skin and nail artistry, the Jocelyn Petroni experience is like no other. 

Jocelyn’s flagship salon in Woollahra, is designed to embody the Jocelyn Petroni dedication to optimum skin health, client care, a high-end experience and attention to detail with a spa ambiance, large oversized treatment rooms and natural light. 

Working with some of the biggest beauty Brands in the world, Jocelyn Petroni is known for providing bespoke, state-of-the-art facials, manicures and pedicures, which leads to our salon often featuring in world-renowned online, print and digital publications creating a lot of hype and attention. 

As Jocelyn Petroni goes through a period of exciting transformation, we are seeking a Salon Operations Managerto join the team and  take ownership of the day-to-day business operations associated with successfully running the Salon. 

Business operations will revolve around managing salon budgets, sales, and services targets, while fostering a commercially minded approach. You will play a vital role in driving the salon's financial success by consistently achieving positive figures and results within a competitive industry. Your creative and entrepreneurial mindset will be instrumental in finding innovative ways to motivate and inspire the team to surpass their targets. 

In addition, you will also be responsible for managing a small team of skilled Beauty Therapists and Nail Technicians. Your role will involve ensuring the team's happiness, engagement and high-performance levels through effective guidance and coaching. 

As the Salon Operations Manager, you will also be responsible for handling (and delegating) reception duties and personally ensuring that every guest receives a personalised and extraordinary customer service experience. 

This is a full-time role and reports directly into Jocelyn Petroni, the Salon Founding Director. 

To be successful in this role, you will need to be someone who is passionate about all things operations and leadership. You will have a commercial mindset whilst also displaying strong people skills enabling you to lead a wonderful team to success. You will have prior experience and proven success in managing and operating a salon, as well as the eagerness to come in and continue to grow the Jocelyn Petroni business. Your customer service and attention to detail skills will sit at the heart of all that you do. 

💰 Increase your earnings - You'll be rewarded with an industry leading salary and bonus potential.

💅🏽 Look and feel your best - Generous product gratis and staff discounts. 

💆🏽‍♀️ We are industry experts - Be part of extensive and ongoing product and sales training, both internally and externally.

💖 Work life balance - Flexibility with Sundays and Mondays off.

🪴 Continue to Grow - Even as a Leader, you will receive opportunities for development and progression.

🫶🏼 The best team - Immerse yourself within an amazing and collaborative team culture and celebrate the team's ongoing successes through social and team bonding initiatives

and more…

As an organisation we celebrate diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity so if this role is of interest to you, we strongly encourage you to apply. 

Interested in applying, click the "Apply for this job" button or reach out to us at *******@jocelynpetroni.com for a confidential discussion.