AddressBrisbane Youth Service
Since 1977, Brisbane Youth Service (BYS) has worked to create new futures for vulnerable young people at risk of homelessness aged 12-25 years and their children.
Youth Workers are required to provide young people with safe and appropriate accommodation, planned support, advocacy, and information to assist young people to make informed choices about their lives.
Conditions:
Program/Team Housing Services | 24/7 Residential Houses
Employment Type & Hours Shiftwork | Permanent Part-time 27 hours per week. Includes sleepover shifts – penalties and shift allowances apply
Award Conditions Social, Community, Home Care & Disabilities Services [SCHADS] Award 2010
Remuneration CAW Level 1
In addition to submitting a resume or CV applicants must address the selection criteria [below] in their cover letter to be considered for shortlisting
Selection Criteria:
- An understanding of and commitment to BYS’s vision and objectives and the demonstrated experience working within a strengths-based and trauma informed practice framework
- Demonstrated experience working holistically with vulnerable young people, using brief solution focussed crisis interventions and ongoing case managed support, and experience building trusting relationships with marginalised young people
- Strong communication skills, including oral and written skills, writing report and case files, collaborating with community services, and the ability to liaise effectively with young people and advocate on their behalf
- Strong planning, task management and organisational skills and the ability to work independently in a supported accommodation setting
- The ability to contribute positively within a team to deliver a high-quality service and outcomes for young people
Education, Qualifications, Requirements [Mandatory]:
- tertiary qualification or working towards (studying) in Social Work, Psychology, or Social Sciences or similar experience
- Current Queensland driver’s license
- Working with Children Suitability Card [Blue Card] / willingness to obtain a Blue Card prior to commencement
- National Police Check Clearance
- Evidence of vaccination, immunity, or medical exemption for the following preventable diseases prior to commencement: Measles, Mumps, Rubella and Varicella [Chicken Pox]; Pertussis [Whooping Cough]; and COVID-19
- Three relevant references, including most recent Manager, if relevant
Skills & Experience:
- Experience building trusting working relationships with marginalised young people and providing targeted interventions
- Ability to facilitate individual and group activities providing positive engagement with young people
- Experience developing networks and collaborative relationships with internal and external service providers
- Experience using client management systems, case file notations and Microsoft products
Personal Attributes:
- Personal drive and integrity and ability to stay calm under pressure
- Consultative and collaborative working attitude
- Flexible, self-directed initiative, collaborative, inclusive, respectful, ethical, accountable
- Commitment to a learning culture and ongoing professional development
Role and Responsibilities
Housing Services | 24/7:
- Provide safe and appropriate accommodation and support to young people and respond to their needs by providing supervision, emotional support, social and living skills development, recreational opportunities, conflict resolution
- Support young people in achieving their defined goals
- Assist in implementing structured and informal living skills strategies for young people;
- Provide on call support to other BYS residential clients, when applicable
- Assess risk and respond with appropriate interventions to ensure workplace safety and wellbeing
- Implement relevant service standards to ensure quality service provision
- Liaise and provide constructive feedback on service / program delivery or raise issues regarding a young person, maintenance and repairs, staffing issues etc. to the House Manager or Housing Services Senior Manager
- Maintain daily shift reports and other electronic and physical paperwork as required
- Develop collaborative relationships with internal and external service providers
- Provide resources and networking information to the young people
- Undertake household duties such as cooking, cleaning, and to assist young people to maintain a reasonable standard of cleanliness
- Collect and maintain accurate client data, to contribute to monitoring, evaluation and reporting on program performance
- Participate in both quantitative and qualitative data collection to support BYS continual quality improvement
- Participate in staff training and development activities as required
- Undertake risk assessments appropriate to the task
People, Culture, Safety:
- Contribute to model a culture of respect, optimism, accountability and resilience in line with the organisation’s values
- Participate in regular supervision to monitor service delivery and evaluation and collaborate on high-risk planned support and self-care initiatives
- Comply with the BYS Code of Conduct to ensure ethical and professional practice
- Participate in staff meetings, service reviews and organisational planning
- Participate as a collaborative and supportive team member, contributing to the overall effectiveness of the team and outcomes for young people
- Participate in quality practice reviews, all-staff days, organisational planning and identify and participate in training and professional development opportunities
- Protect and promote the rights of children and young people, including making decisions compatible with the Human Rights Act 2019; and responding to and reporting suspicions and disclosures of abuse or harm
- Employees must ensure a healthy and safe workplace for all by adhering to BYS Work Health and Safety Policy, Procedures and Practices
- Transport groups and individuals to appointments, meetings, and any other activities as required
- Actively participate to deliver the BYS Reconciliation Action Plan [RAP] initiatives and measurable actions that support First Nations equality across our organisation
Administration:
- Implement administration relating to the service, including accurate data, client files, correspondence, and financial records
- Submit timesheets and leave requests accurately and on time on a fortnightly basis, in accordance with relevant legislation and organisational policy and procedure
- Collect and maintain accurate client data, to contribute to monitoring, evaluation and reporting on program performance
- Participate in both quantitative and qualitative data collection to support BYS continual quality improvement
- Maintain mandatory reporting in collaboration with the Line Manager
- Implement relevant service standards to ensure quality service provision
- Undertake any other tasks as required
WORKING HOURS and CONDITIONS
Shiftwork:
- Youth Workers are required to have availability to work Monday - Friday [night shifts], Saturday [day & night shifts] and Sunday [day and nightshifts]. Penalties and shift allowances apply
- All night shifts have a sleepover component of eight [8] hours and attract the SCHADS sleepover allowance
- There is ‘on-call’ support via phone support or physical assistance, if required
- Youth Workers are required to attend a staff meeting every two [2] months, where they are paid for their attendance
- Youth Workers are required to have a minimum break of eight [8] hours between shifts, including from one employer to another, and must notify their line manager of any potential conflicts in rosters immediately
- Youth Workers with more than one employer must notify BYS by completing an A2.09 Disclosure of a Conflict of Interest / Commitment Form
Interviews may take place progressively for successfully shortlisted applicants with immediate starts available. Theses position may be withdrawn earlier than the close date if an applicant is successfully appointed prior.
Please visit our website for more information about working with BYS: https://brisyouth.org/
We look forward to hearing from you!
