As Reception at Alchemy Saunas, you will be the welcoming face to our members, ensuring every guest feels valued and cared for from the moment they step through our doors.
Casual & Part-time positions available.
Your responsibilities will include
- Greeting guests with warmth and professionalism, assisting with check-ins, and providing information about our services and amenities.
- Handling any in person enquiries and addressing customer concerns promptly and effectively.
- Providing guidance on sauna & ice bath usage, and its health benefits to enhance the overall guest experience.
- Collaborating with our team to maintain cleanliness and organization throughout the venue, including sauna rooms, change rooms and common spaces.
- Assisting with retail sales of any retail wellness products and merchandise.
- Upholding our standards of excellence in customer service, actively seeking feedback, and implementing improvements to enhance guest satisfaction.
- Work in a fun and welcoming community
- Access to sauna & ice baths
- Flexibility
- Opportunities for career progression
Summary of role requirements:
- Flexible hours available
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 30 June 2024
- Expected salary: $25 - $28 per hour