AddressThe company
A small to med (approx. 20 employee's) privately owned Plumbing business located in Malaga who specialize in: General, Emergency, Commercial and Construction plumbing along with gas, hot water and filtration. Their clients include the Water Corp, various Home builders, Strata companies, Real Estate companies, City of Perth, City of Cockburn, Aged care facilities, Large manufacturing facilities and multiple Schools & Colleges to name a few.
They have a small office team of five (including the Director and GM) and due to expansion are seeking to add an additional valued team member to assist with the following:
Key Responsibilities:
- Schedule appointments for a team of plumbers with customers, contractors, and vendors and ensure plumbers timely arrival at job sites.
- Communicate with customers in a truly professional and caring manner via phone, email, or text to confirm appointments, provide quotes, answer questions and advise if there are any delays.
- Update and maintain customer records in the database and scheduling software.
- Provide administrative support with a smile to office staff, including data entry, filing, reception, and copying.
- Coordinate with our plumbing team to ensure efficient scheduling and dispatching of jobs, keeping everyone on their toes but happy.
- Work closely with the GM to assist in tender preparation, team social events coordination and the odd social media posts
About you:
- Well organized, hardworking admin and customer happiness guru with 1-2 years of experience in a scheduling role (Desirable).
- Excellent communication skills, both verbal and written.
- Strong organizational skills and ability to multitask.
- Proficiency with Microsoft Office.
- Strong attention to detail and accuracy.
- Ability to work well in a fast-paced environment.
- Positive attitude and willingness to learn.
- Ability to work independently and as part of a team.
This is a full-time position Monday to Friday 7.30am to 4pm, with competitive compensation and benefits. There may also be opportunity to grow and with more responsibility comes higher rewards. If you are a highly organized individual who loves being part of a small and friendly team, we encourage you to apply for this opportunity.
Please contact Tamara Awudu for a confidential chat to learn more.
Who are we
At PERSOLKELLY, our passion is - and always has been - putting you first.
We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.
We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.
We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.
So it's over to you. If you would like to join our team, please APPLY now.
To learn more about working with PERSOLKELLY, we encourage you to visit our website.
