Join our retail team at Trident Services!
We are currently recruiting for a Security Manager to be based at Robina Town Centre.
This new role provides an exciting opportunity for you to demonstrate your leadership and management skills in this position. You will be responsible for the management of the site security team, ensuring the delivery of customer service focused security solutions and providing high quality leadership to your team and clients.
About you:
- You will be a team player with the ability to work independently.
- You will have a positive mindset and be willing to take initiative.
- You will be self-motivated and resourceful, with proven ability to multi-task and operate successfully under tight demands.
- You will be able to think innovatively to solve problems and mitigate risk.
The Position
As the Security Manager you will be responsible for:
- For overseeing the day-to-day security operations
- Managing shift rosters including core and ADHOC shifts
- Providing leadership and operational support to security employees
- Managing quality systems to ensure compliance.
- Service delivery quality assurance including auditing and reporting requirements.
Skills and Experience
You will have:
- Minimum Certificate II in Security Operations
- Current Driver’s License in State of employment
- Current First Aid and CPR Certificates
- Current Security License and Crowd Control License in State of employment
- Effective verbal and written communication skills
- Well-developed client service skills
- Customer Service experience
- Flexibility to work within a rotating 24/7 roster.
- High personal integrity and grooming standards
- Profiency with the MS Office Suite
- Ability to interpret and apply government legislation and regulations.
- Security experience - preferably in a security or aviation transport environment
- Previous experience in a highly regulated environment
- Security officer experience, preferably in a retail/commercial environment
- Organised - outcome and deadline oriented.
Why you should work with Trident:
- We are an equal opportunity employer.
- We offer competitive remuneration packages plus superannuation.
- We’re committed to supporting opportunities for career progression.
- We recognise the importance of work life balance and offer flexible working arrangements and environments.
- We’re all about teamwork and creating an inclusive work culture where everyone feels supported and encouraged to reach their personal goals.
About Trident Services Australia
Founded in 1996, Trident Services Australia has grown from a small, specialised guarding and patrol operative, into the well-known, trusted, professional security and cleaning services provider it is today. Trident is proudly 100 per cent privately and Australian owned, employing over 2000 staff across more than 45 sites throughout Queensland, NSW, and the Northern Territory. At Trident, we are driven by teamwork. We pride ourselves on our inclusive culture where we work hard to support personal growth, develop skills, and offer guidance to help individuals reach their goals. With a vastly diverse workforce, we are passionate about creating an environment that is inclusive and supportive; a place where everyone can truly be themselves. Trident is an equal opportunity employer and actively encourages candidates who are Aboriginal and/or Torres Strait Islanders to apply.