An employee at this level performs work above and beyond the skills of a Security Officer Level 1 and to the level of their skills, competence and training.
- Works from complex instructions and procedures under general supervision, which may not necessarily be at the site where the officer is posted.
- Assists in the provision of on-the-job training.
- Exercises good interpersonal communications skills.
- Co-ordinates work in a team environment or works individually under general supervision of a more senior Security Officer who may not necessarily be at the site where the officer is posted.
- Responsible for assuring the quality of their own work; and is required to act as first response to security incidents or matters.
Indicative of the tasks that an employee at this level may perform are the following:
- Duties of securing, watching, guarding, protecting as directed, responding to alarm signals (including attendances) and, when not alone, minor non-technical servicing of ATMs, not including cash replenishment.
- Crowd control functions including at shopping centres, major events, sporting tournaments, nightclubs, sporting venues and other entertainment venues or public areas where events, concerts or similar activities are conducted.
- Patrol 2 or more separate establishments or sites in a vehicle, including where operated by the same business.
- Monitor and respond to electronic intrusion detection or access control equipment terminating at a visual display unit or computerised printout (except for simple closed circuit television systems), not including complex data input into a computer.
- Monitor and act on walk-through electromagnetic detectors, or monitor, interpret and act on screen images using x-ray imaging or observation equipment, including in or in connection with airport security zones;
- Operate a public weigh-bridge.
- Record or report security incidents or matters on a computer based system;
- Control a dog used to assist the Security Officer to carry out the duties of watching, guarding or protecting persons, premises or property; and Conduct frisk searches of persons and screening using explosive trace detection, including in or in connection with airport security zones.
A Security OfficerLevel 2 may be required to perform duties of a Security Officer Level l that are not designed to promote deskilling.