Security Officer - Rover

Wilson Security is the leading provider in the provision of security services across Australia and New Zealand. Our services are supported by a highly experienced management team, industry-leading expertise and a strong local and national structure. We are committed to becoming Australasia’s leading provider of integrated Security Solutions. Wilson Security has an established Blue Chip national client portfolio which is in a period of significant growth!
Wilson Security has multiple Full-Time and Casual Corporate Concierge roles available due to contract acquisitions. These sites are predominately located in the heart of Perth’s CBD and working on A-Grade Building sites (Tier 1). You will be part of a great corporate team, mixed with extensive experience to up-skill and build upon your own skillset. You will also be working within a corporate building which includes state of the art equipment, modern facilities and a great working environment with support from building management to help you excel.
About this position
• Demonstrated experience as a Rover in corporate setting
• Excellent verbal & customer service skills
• Display 24/7 Flexibility
• Intermediate Computer Skills
• Proven Experience in Conflict Resolution
• Have full unlimited working rights in Australia
• Greeting and directing tenants, contractors and members of the public
• De-escalation scenarios and ensuring the safety of members of the public and staff
• Executing directions from the client and nurturing relationships with key stakeholders to ensure positive outcomes for the contract
• MUST be willing and able to work extra shifts when required
• Incident report writing
About you
• Current Western Australian Security License
• Current First Aid Certification
• Fully Vaccinated and willing to provide evidence
• Excellent communication skills, both written and verbal
• Demonstrated experience in conflict resolution and emergency services
• Must have at least one to two plus years of Concierge experience
• Ability to liaise with high profile clientele & people on all levels
• Motivated, positive & self-starter attitude
• Confidentiality – ability to keep sensitive information, confidential
• Excellent communication, professional presentation and problem-solving skills
Benefits & Culture
• Paid training
• Cross trained multiple CBD Sites
• Relief officer allowances
• Exposure different sites for experiences
• Capacity for Overtime
• Uniform supplied at no cost
• Professional development courses arranged and PAID for on certain contracts
• Personal growth and career development opportunities
• An Employee Assistance Program (EAP) that is readily available to employees and their families
• All environments support and value cultural diversity
• A friendly, supportive and inclusive environment
• Continuous learning and development tools at your disposal, Learning Module Systems (LMS) is available to all employees
Wilson Security is a leading Australian provider of integrated security services. From security guards and mobile patrols, to alarm responses and concierge, we offer high quality solutions to suit any organisation. Our successful operations are underpinned by superior performance and the strength of our relationships.