Effectively manage all security operations on shift, ensuring that high quality, timely and appropriate levels of security services, fire protection and safety services are provided to The Prince Charles Hospital as required to ensure the protection of persons, the protection of property, the prevention of crime, the preservation of the peace and the protection of information.
Job details Position status Permanent
Position type Full-time
Occupational group Security
Classification OO4
Workplace Location Brisbane - North
Job ad reference QLD/PCH550928
Closing date 22-Mar-2024
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration Permanent full time
Contact person Wendy Roestenburg
Contact details (07) 3139 4762
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About the role
- To effectively manage all security operations on shift, ensuring that high quality, timely and appropriate levels of security services, fire protection and safety services are provided to The Prince Charles Hospital as required to ensure the protection of persons, the protection of property, the prevention of crime, the preservation of the peace and the protection of information.
- To ensure that Security Services is supporting and assisting clinical staff in the management of problematic persons, security incidents and events, and fire and emergency incidents that may include liaison with Emergency Services.
- To lead Security Officers (OO3) in promoting a quality ethos, maintaining awareness of contemporary industry practices including, Accreditation, National Standards, technology and maintaining standards of best practice.
Our ideal candidate will be someone who can demonstrate the following:
- Personal attributes - Our Senior Security Officers are courageous, have integrity, are able to work as part of a team, are natural leaders, are empathetic, physically fit and psychologically robust, have resolve, are adaptable, display sound judgement, have excellent communication skills, are professional, are self-disciplined and have integrity
- Knowledge - The ability to apply specialised knowledge of laws, regulations, policies, procedures and protocols required in the role of a Senior Security Officer operating within varying dynamic healthcare settings.
- Client Focus - Courteous and patient with staff and clients, being responsive to their needs. Follows up on issues and considerate of staff and client expectations.
- Problem solving - Ability to coordinate both individual and team responses to critical incidents / emergencies with a demonstrated ability to operate effectively under pressure and exercise initiative and judgement to efficiently utilise resources and produce innovative and effective solutions to situations not covered by existing policies, procedures or protocols.
- Communication and interpersonal skills - Ability to interact and communicate clearly and effectively with others. Ability to build and maintain effective working relationships and maintain confidentiality with staff, patients and visitors. Possess high level conflict resolution skills with an emphasis on de-escalation as opposed to physical confrontation.
- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
- Flexible working arrangements and competitive salary rates with annual incremental increases
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging
Job ad reference number: PCH550928
Close date: Friday, 22 March 2024
Find out about the role in more detail and how to apply in the attached Role Description.
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote and .
Documents
Before applying for this vacancy please ensure you read the documents below.
Role Description
Information Package for Applicants