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Form of workAbout the Role:
As a City Specialist, you will be working with the team to perform in-store visits to our restaurant partners (Merchants) to get them ready and support the launch team in other key Merchant functional areas.
Role: City Specialist
Start date: ASAP
Hours: 20 - 30 hours per week
Shift times: Within Mon - Fri 9am - 5pm
You’re excited about this opportunity because you will…
- Be a key contributor to the success of the launch operations
- Truly represent our “Merchant-first” culture with in-store visits to restaurants partners (Merchants), checking in and ensuring Merchants are set up for success on Day 1
- Work closely with cross-functional business partners/teams from Sales, Partner Operations and Enterprise team to provide in-market assistance and support
- Be the guardrail to monitor live operations and act swiftly and diligent in helping Merchants and Dashers resolve operational issues, and preserve the mutual customer experience
We’re excited about you because…
- Comfortable with customer facing roles
- Self-motivated and driven
- High energy/self-starter, customer-service oriented
- Expert communication and interpersonal skills
- Able to travel within Hamilton (your own car is a MUST!)
What's Next?
If this sounds like you please click apply! All shortlisted candidates will be contacted.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
