Senior Admin Officer

Senior Administration Officer 

• RACV Goldfields Resort, Creswick
• Full-time position, access to excellent employee benefits. 
• Exclusive employee benefits.

When it comes to the perfect escape to the country, the RACV Goldfields Resort is a destination of choice for family, friends, and community. The five-star retreat includes a lagoon inspired 1.2m pool, 18-hole golf course, interconnecting family rooms, Three Founders Restaurant, Springs Bar & Terrance, Secret Story Gardens, and the Art House. 

RACV Goldfields Resort is searching for a Senior Administration Officer who is ready for a new challenge to grow and develop within their career. 

A day in the life

Reporting directly to the Resort Manager, the Senior Administration Officer is responsible and accountable for the delivery of accounting, administrative and HR functions at the RACV property.

• Provide advice, support, and direction to Resort Manager on financial issues to ensure the resort delivers optimum financial and operational results.
• Provide property department managers with regular financial information to maintain financial performances in line with budgets.
• Develop strong stakeholder relationships within the business, supporting and prioritising their needs to ensure organisational goals are met.
• Oversee the property safety management systems, audits, and other compliance requirements. 
• Proactively identify, report and control hazards and risks in line with RACV HSW policy and procedure and in consultation with employees.
• Deliver information sessions and employee forums such as induction and update briefings.
• Manage the property centralised Training Program to ensure employees complete the required learning for their role and are competent to undertake their role safely.
• Facilitate the effective recruitment procedures, training, succession planning, appraisal, and counselling activities.
• Recommend and implement training and development programs that support the up skilling of staff.
• Manage any member/guest complaints resolution.
• Oversee lease agreements, payments, and statements.

This is a permanent full-time position Monday to Friday that requires the ability to work flexible hours outside of normal business.

 We’re offering…

• A highly competitive salary with company benefits package.
• Discounts on RACV products & services, including our portfolio of 8 resorts.
• The opportunity to grow and develop your career with a great organisation.
• Workplace flexibility & whole-life balance
• Genuine support from the leadership team 
• A pivotal role within a diverse value driven organisation that truly cares about its people and members.

We’re looking for…

• Minimum 3-4 years’ experience in a similar role 
• Exposure in the hospitality or tourism industry is advantageous. 
• Prior financial management AP and AR experience is highly regarded.
• Experience in strategic planning, forecasting, and budgeting.
• HR and safety management knowledge and experience
• Outstanding time management and organisational skills
• Strong written, analytical and communication skills 
• High attention to detail
• Ability to work independently as well as in team.
• Ability to build rapport and maintain stakeholder relationships.
• Able to be a leader both in own department and across property.
• Proficiency with MS Office (Teams, Word, Excel, Outlook), plus accounting systems (preferably SAP) 

A little about us

As Victoria’s largest member organisation, we have a powerful organisational vision: to improve the lives of Victorians by addressing their needs in the areas of mobility, home, and leisure. 

Our eight RACV Resorts are an integral part of making this ambition a reality. Giving our guests access to everything from unique dining experiences to luxury day spas – and at discounted Member rates – they’ve become valuable places to recharge and reconnect. 

And they can be found in some of Australia’s most attractive locations: at the gateway to the Great Ocean Road, in the heart of Hobart, nestled among a Gold Coast golf course and more. Our latest destination – the RACV Cape Schanck Resort – is perched on the edge of Victoria’s spectacular Mornington Peninsula.

You can learn more about our resorts at www.racv.com.au/travel-leisure/racv-resorts.  

Application process 

Submit your CV via the link below. Please be aware applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police checks as a condition of employment.