Senior Analyst Staff Travel Systems

Challenge yourself to partner with business representatives for Staff Travel online productsBe part of the team that implement changes to better leverage the use of technologyFull time, permanent opportunity based at Head Office in MascotOur People Services function works across Qantas Group business units in the delivery of our corporate and people strategy. We have an unwavering focus on building a flexible and adaptable workforce, driving leadership capability, improving productivity and creating safe workplaces.As a Senior Analyst Staff Travel Systems, you will provide specialist business and technical support for Staff Travel IT systems required by the Business Unit. The majority of Staff Travel tickets are issued via these systems and the position is responsible for their development and maintenance in line with business needs. In this role, you will also take responsibility for initiating developments and projects for continuous improvement and productivity benefits. The role involves significant vendor and stakeholder management and deliver business needs.You’ll have:Experience managing projects involving several stakeholders and track record of managing and successfully prioritising and completing multiple tasks.Highly developed customer service management skills including by way of delivering to tight timeframes and with a capacity to liaise with senior business managers.Exceptional attention to detail.Demonstrated computer proficiency -the ability to navigate systems efficiently and enter and modify data.Demonstrated high level of communication skills, both verbal and written.Demonstrated ability to work effectively in a team environment.Experience working in a service delivery environment.Exposure and understanding of continuous improvement philosophy and demonstrated ability to constructively add to the process.Demonstrated commitment to continuous learning and skills development.Experience working in a fast-paced environment.Results orientated and perseverance to complete assigned roles and tasks.Why Qantas?You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.The Qantas employee benefits program offers amazing benefits that extend well beyond travel.We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.If you’re ready for a culture that will challenge and excite you, submit an application today!Applications close: Wednesday, 3 April 2024Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.