Senior Application Support Lead

• Position: Senior Application Support Specialist
• Contract Duration: 12 Months with a possibility of extension
• Location: Sydney, NSW (Hybrid)
• Employer: Large Utility Organization
• The daily rate available for this opportunity falls within the range of $850 to $969 per day, including superannuation.
• Take a leadership role in managing the implementation, support, and training of tools across the business in the specific area of focus of the support team.
• Provide professional support and advice relating to operational technology products, ensuring services and tools provided are reliable, secure, and performing effectively. Challenge the status quo to continually improve the operations of eTech.
• Be accountable for technical leadership in a team delivering support and lifecycle management of applications for Operational Technology and System Control, on a 24x7 basis.

 
EXPERIENCE

• Significant technical leadership experience in a similar role in an IT Application Support or development environment
• High level of experience and thorough knowledge of DMS/OMS platforms
• Extensive understanding of operational environments with respect to ITSM management, and experience applying ITIL principles.
• Proven experience working with System Control to support effective resolution of DMS/OMS and business systems operational issues and to ensure new initiatives align to system capability and operating procedures
• Experience in providing consulting services to the business regarding the supported solutions
• Familiarity with a broad range of products in the field of applications being supported
• Experience influencing and managing third party vendors against agreed service levels
• Experience in creating knowledge and providing support and training to the business.

 
SKILLS

• Cognitive skills to review, analyse, consolidate, and synthesise knowledge to identify and provide solutions to complex technical problems autonomously.
• Capability and technical skills to demonstrate a broad understanding of DMS/OMS technology in a complex, integrated environment.
• Ability to apply extensive technical knowledge and theoretical concepts with advanced understanding in DMS/OMS solutions and System Control
• Advanced cognitive skills to exercise critical thinking and judgement in developing technical solutions both reactively and proactively and define new understandings within a broad technical sphere of reference.
• Advanced technical skills to design and apply industry, functional and process-based research in both operational and project environments
• Communication skills to present a clear and coherent demonstration of knowledge and ideas to a variety of audiences at all levels within the organisation.

 
 
How to Apply:
Please apply using the link below or call Ricky on 0480 024 *** for further details. Applications close based on the volume of applications received.
 
If you have experience in Significant technical leadership experience in a similar role in an IT Application Support or development environment and currently hold Australian Permanent Residency Visa or Citizenship, we would love to hear from you.
 
Adaps is an equal opportunity employer that actively embraces diversity in its workforce through accurate community representation of gender, culture, thought, and work arrangements.
 
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