Address- Permanent Role
- Sydney based - hybrid working
- Incredible opportunity to join Westpac Institutional Bank
How will I help?
Client Lifecycle Management (CLM) is part of Institutional Banking Services under the CIB Division.
Institutional Banking Services supports the Westpac Institutional Bank (WIB) and we pride ourselves on being a business unit that is equipped to meet the ever-changing needs of the market, while remaining committed to our different customers, stakeholders and products.
The CLM KYC Team is responsible for reviewing client files in accordance with local regulatory requirements and Westpac's Global Standards to facilitate the business' KYC obligations.
As a Senior Associate you will be a part of the Customer Lifecycle Management Operations Hub and will work directly with the customers, business, other operational teams and Financial Crime Compliance.
Responsibilities are but not limited to:
- Prioritising the on-boarding and periodic review of customers and preparing client-specific KYC-related analysis and completing Customer Due Diligence.
- Demonstrating the ability to adapt timely and adequately to the new Anti-Money Laundering (AML) policies, processes, system knowledge.
- Engaging and working with business units to assess documentation requirements for customers.
- Interacting with clients and Relationship Managers to obtain KYC and other compliance information and documentation and with the Financial Crime Compliance team for escalations pertaining to client file reviews.
- Ensuring inputs into Active Operations Management (AOM) and Error Capture (IORAF) platforms are timely, consistent and accurate.
- Identifying opportunities to improve risk mitigation by tightening controls and procedures.
- Identify opportunities for system and process enhancements and working closely with Management to work through cost versus benefit analysis and delivery plan for implementation and own delivery where agreed.
What's in it for me?
Inspiring locations. Flexible workspaces. And unexpected opportunities. Plus, the backing and great benefits from one of the most refreshing employers in Australia. For example, you'll be able to have access to some of the best banking, wealth and insurance benefits in the market, be paid well, as well as an entire suite of online learning and career planning tools so you can grow.
Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
What do I need?
The ideal candidate will have a minimum 3 years of KYC/AML experience in the Banking Industry. A strong understanding of KYC/AML, particularly in Banks, NBFI, Corporate and Funds with knowledge in the local jurisdictional KYC/AML requirements and a working knowledge of corporate and institutional banking products (Financial Markets, debt and transactional). Knowledge in other global jurisdictional KYC/AML requirements will be advantageous. A degree qualification is preferred and certifications pertaining to AML/KYC is an added advantage.
You will have strong interpersonal and communication skills and be able to articulate well at all organisational levels and across jurisdictions. A strong analytical and control focused mindset with a good understanding of regulatory and reputation risks, excellent organisational skills and attention to detail with the ability to work and make decisions in a fast-paced environment.
This is a fantastic opportunity for an energetic and motivated individual who can work well inside a group and broadly across an organisation, to be a part of a large Customer Lifecycle Operating Hub within CIB supporting the Institutional Bank.
What's it like to work there?
For the past 200 years, we've been backing people, businesses, communities, and ideas. As Australia's first bank, we've adapted and evolved, inspired by our customers and a genuine desire to create better futures.
Together, we're creating better futures for all our people, customers, communities, and shareholders. This has been our enduring Purpose.
We make change happen in the community. It's our shared vision of a safer, greener and more inclusive world that sees us back new ideas, innovations and individuals who are creating better futures.
How do I Apply?
Start here. Select the APPLY or APPLY NOW button.
At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. This role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 Option 2.3 or email talentacquisition@westpac.com.au
