Address
Form of workAbout Us
Automic Group is Australia's fastest growing share and fund registry – but we are a lot more than that! Automic has undergone a strong period of growth and development across its service and product innovation as well as acquisitions. Our key role in driving the success of our customers is through technology innovation that provides services and experiences beyond a traditional registry model. We are on a continuous journey to deliver an unrivalled experience that revolutionises share registry, governance and board management and will pave a new way for companies to operate now and in the future.
Our proprietary technology and commitment to meeting the needs and exceeding the expectations of our customers fuel our own success. We work with more than 1,200 companies and funds, and we were the leading IPO provider in FY23, with 61% market share. Additionally, 67% of listed companies making a share registry transition are moving to Automic Group and enjoying the benefits of our superior technology and service offering.
Our culture is innately entrepreneurial, comprising people who thrive in an atmosphere where ideas, actions and initiative are encouraged. Our core values, Customer Success, Ambition, Equality and Team are at the foundation of who we are and how we operate.
The Role
As a valued member of our Registry team, the Senior Associate plays a crucial role in providing outstanding support to our Payment Managers. Your main objective is to deliver complex payment projects, ensuring exceptional service is consistently delivered. Additionally, you will actively contribute to business development, client transitions, and work collaboratively with other teams to achieve service excellence. Staying up to date with industry advancements and expanding your expertise in all aspects of your role are essential.
Responsibilities
- Directly interacting with our internal and external stakeholders on a day-to-day basis to ensure we understand their ongoing needs and deliver a first-class service
- End-to-end delivery of payment projects, including but not limited to trust distributions, interest, and dividend payments for both our listed, unlisted, and managed fund clients
- Manage replacement payments including international payments
- Preparation and dispatch of Annual Tax Statements and AMMA statements
- Assist with ATO reporting lodgements such as QTFN and AIIR
- Ensure all client billing is timely and captures services both within and out of scope
- Ongoing process improvement and maintenance of operating procedure
- Ensure ongoing product conformity with a customer focus
- Assessing, evaluating, monitoring team performance and client deliverables
- Identification, assessment, and treatment of operational risk within the team
- Maintain a professional image for the business
Demonstrated Capabilities
- Bachelor's degree in Finance, Accounting, Business Administration, or related field
- 4+ years of experience in payment processing, trust management, or financial services
- Strong understanding of tax regulations and reporting requirements, particularly in relation to trust distributions and international payments
- Excellent communication and interpersonal skills to effectively engage with stakeholders and clients
- Ability to manage multiple projects simultaneously and meet deadlines
- Experience in identifying and mitigating operational risks within a team environment
- Proven track record of process improvement and implementing best practices
- High level of attention to detail and accuracy in all tasks performed
- Advanced proficient using Microsoft Office products, specifically Excel
Diversity
Creating a workforce that actively embraces diversity, inclusion and a sense of belonging is key to our success. We believe in treating everyone fairly which means that inclusion, removing barriers, striving for equity and embracing diversity are woven through our values and behaviours. We encourage applications from all backgrounds, different abilities and communities and are committed to providing a work environment that enables you to thrive, whatever your circumstances. When you apply, please note the pronouns you use and any workplace adjustments you may need to enable you to put your best foot forward during the interview process.
Acknowledgement of Land
In the spirit of reconciliation, Automic Group acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community. We pay our respect to Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
Only applicants with work rights in Australia can be considered for this position. Preferred candidates will be required to undertake pre-employment screening, including a National Police Check and an ID check.
