Clyde & Co is an international law firm, with the largest, dedicated cyber incident response practice in Australia. The team advises small, medium and large organisations operating across Australia and New Zealand, regionally and globally in response to a range of incidents, as well as assisting clients on matters of privacy compliance, cyber incidents readiness and resilience exercises.The team is led by John Moran, who is an internationally recognised leader in cybersecurity and incident response, and has a strong focus on team culture and the personal development of all staff.About the roleOur Sydney office currently has exciting opportunities available for intelligent and highly motivated lawyers with 2 or more years post qualification experience to join our market leading cyber incident response team.We are looking for lawyers who are able to help manage the lifecycle of a cyber incident, related investigations and litigation. A key component is providing crisis and reputational management services to our clients following a cyber incident or data breach, as well as excellent customer service, in a seamless and timely manner. As part of the role, there is also the opportunity to support the pre-incident risk advisory practice.This role would suit lawyers with cyber or privacy experience, and / or those with experience in regulatory investigations, dispute resolution (particularly regulatory), and / or insurance.The nature and size of the team will mean that you will be heavily involved in all aspects of their matters allowing you to make a significant contribution to their outcome and your personal and professional development. Given the fast-paced nature of the work, you will develop core skills and experience at an expeditious rate. Further, you will be encouraged to foster and generate client relationships and will engage in business development frequently.Responsibilities
- As the first point of contact for clients experiencing a cyber incident or data breach, the lawyer is to provide support promptly and efficiently through telephone and email communications.
- Manage the customer-facing breach response and crisis management for our clients from start to finish including taking instructions and maintaining client files.
- Coordinate the initial response to the cyber incident including the client, internal team (locally and globally, depending on the incident) and third party vendors, in accordance with an organisation's incident response plan (if required).
- Within a supportive environment, you will have the autonomy to manage your own case load and liaise directly with clients in relation to incidents.
- Assist with the potential regulatory obligations, investigations, and notification requirements.
- Complete incident reports outlining the status of the incident, remediation activities, as well as post-incident reviews.
- Ensure the incident is fully communicated, recorded and tracked in accordance with our existing frameworks.
- Responsible for ensuring that the client experience is second to none.
- Opportunity to be involved and develop the pre-incident practice to help organisations become more cyber resilient.
- Strong academic credentials, self-driven with excellent verbal and written communications skills.
- Interest in, or demonstrated practical cyber and privacy related experience would be beneficial but is not essential for the role.
- Proven experience dealing with escalated, customer-facing issues, as well as experience handling a high caseload and working in a fast-paced environment. A critical mind and focus on problem solving is a must.
- Strong time management skills and ability to manage competing priorities effectively.
- Demonstrated teamwork and collaboration skills, as well as the ability to work independently.
- Commercial awareness and confidence in building a rapport with clients to gain a better understanding of their business' needs and with the assistance of the partner, actively developing these client relationships.