Address- Location: Canberra, Australian Capital Territory
- Type: Contract
- Job #16779
Our federal government client is looking for a Business Analyst who is responsible for the plan and the design required for the Regulator’s Digital Identity technology solution. The Business Analyst will play a critical role in shaping the future the organisation by collaborating with cross-functional teams to identify and analyse business needs, develop innovative solutions, and drive strategic decision-making.
Key responsibilities- Gather, identify and analyse business requirements: Collaborate with stakeholders to gather and document business requirements, user stories, acceptance criteria, and features ensuring a deep understanding of business processes, objectives, and challenges.
- Business process design: Detailed design and mapping of key processes across the business workflows including RACIs to create transparency and clarity in the Regulator’s role.
- Use case identification: Identify possible use cases for the Digital Identity technology solution and prioritise these and their associated requirements.
- Implementation and testing: Ensuring user needs are met, requirements are properly implemented, and testing is conducted to validate the functionality and quality of the developed solution
- Quality assurance: Collaborate with quality assurance and testing teams to ensure that solutions meet the specified acceptance criteria and address business requirements.
- Develop and delivery training and support: Collaborate with change management team to provide support with the development and delivery of end user training and support materials, ensuring successful adoption of new systems and processes.
- Continuous learning: Stay up to date with industry trends, best practices, and emerging technologies related to business analysis and share knowledge with the team.
- Develop standard operating procedures: Documentation of the work instructions for each of the transactions performed by the solution.
- Define future operating model: Design the appropriate operating model to support operations and continuous improvement considering key operating model dimensions including Technology, Financials, Governance, Services, Capabilities, Processes and Roles & Responsibilities.
- Develop detailed service design: Collaborate with technical teams to design solutions that meet business requirements and explore the customer element of the technology.
- Solution build: Collaborate with the development team and serve as a bridge between business objectives, user needs, and the technical implementation.
- Certification in business analysis
- Knowledge and certification in BPMN 2.0
- Knowledge and certification in Lean Six Sigma
For a confidential chat, please contact Raisa on 0437 318 *** or via email at *****@exclaim-it.com.au and we would be more than happy to provide you with additional information and assist in the application process.
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