About the roleAt ANZ our purpose is to shape a world where people and communities thrive. We're making this happen by improving our customers' financial wellbeing so they can achieve incredible things - be it buying their home, building a business or saving for things big or small.This role drives new customer acquisitions and plays a critical role to increase Funds Under Management by providing whole of business finance solutions to help customers start, buy, grow and run their business. As a
Senior Business Banking Manager, you will achieve this by primarily developing & maintaining relationships with brokers, real estate agents, accountants (including other business bank lending affiliates) prospective and new to bank business owners.Role Location:
Brisbane QLDRole Type: Permanent, Full-time
What will you bring?To grow and be successful in the role, you will ideally bring the following
- Maintaining and leveraging deep circle of influence & broker relationships in order to achieve new to bank customers
- Driving a structured & disciplined weekly sales operating rhythm to achieve strong sales momentum
- Using data & insights to engage with potential and existing customers to identify opportunities
- New to bank acquisition including cold calling
- Effectively manage overall sales & revenue performance measured by Business Lending FUM drawn and other cross-sell opportunities
- Managing onboarding of new to bank customers and supporting effective handover to remote customer service proposition
- Overall accountability for having a well-managed business relating to operational risk and credit risk
- Developing strong relationships, influence & collaborate with internal stakeholders to solve complex problems
- Driving outstanding customer experience and outcomes measured through Net Promotor Score improvement
- Delivering excellent customer focus with genuine curiosity for understanding customer drivers and delivering solutions to meet their needs
You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.
Why join us?There's something special about being part of ANZ. From the moment you join us, you're part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.You'll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.To find out more about working at ANZ or to view other opportunities visit You may apply for this role by visiting ANZ Careers and searching for reference number 65198.Job Posting End Date10/05/2024, 11.59pm, (Melbourne Australia)
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