AddressAbout Us?
The Institute for Urban Indigenous Health Ltd was established by its founding members to provide a coordinated/integrated approach to the planning, development and delivery of comprehensive primary health care services for Aboriginal and Torres Strait Islander populations within the Southeast Qld Region.
The Moblink Team’s aim is to improve access to the most appropriate health services for Aboriginal and Torres Strait Islander people at the right time and in the right place with a view to reducing avoidable acute hospital admissions or readmissions and emergency department presentations; improved use of the healthcare system and to support people to take part in a healthy lifestyle.
About the Role?
The Senior Care Coordinator for MobLink provides support to MobLink Care Coordinators between 11am and 7pm, ensuring comprehensive linkage and coordination services are implemented to address gaps in care for Aboriginal and Torres Strait Islander people at the interfaces between home/community, primary care, and secondary and tertiary care services. This position will aim to reduce the significant points of risk in a person’s journey through the health care system, in particular, at hospital, entry and discharge, and in transit from primary care in and out of specialists, allied health and other services.
Day to day duties will involve:
- Provide support and guidance to Moblink Care Coordinators
- Identify barriers to Indigenous client access and engagement
- Work with relevant health care providers and/or GPs a rolling caseload of more complex chronic disease clients requiring care coordination support
- Contribute support and advice to provide more culturally appropriate care to patients attending external practices/health care provider
- Support designated health service providers and staff to implement referral systems, procedures, that improve the quality of service to Aboriginal and Torres Strait Islander clients especially those with or at risk of chronic disease
- Provide linkage support for Aboriginal and Torres Strait Islander clients with complex chronic conditions.
- Personally coordinating as well as supporting specialist and allied health visits by referred clients. This includes developing and maintaining current a comprehensive register of specialists and allied health.
- Liaising where appropriate with these specialists and allied health providers to support effective information exchange to and from the relevant GP
- Assisting with liaison and follow up of client information from hospitals and assist where required with facilitation of case conferencing and discharge care planning
- Supporting patients in their understanding of and participation in the development, implementation and follow up of their GP Management Plans (GPMP) and Team Care Arrangements (TCA)
- Supporting the development of chronic condition self-management skills including e.g. home BSL monitoring, checking feet, monitoring weight, etc
- Keeping accurate, current case notes, statistics and other client records and files, as required
- Demonstrate evidence in fortnightly template reports to the program manager of practical examples where other IUIH projects/staff have engaged with partner practices
About You?
- Current C Class Drivers Licence (QLD)
- Current AHPRA Registration as a Registered Nurse
- Demonstrated experience working with Aboriginal and Torres Strait Islander people and /or communities
- Demonstrated case management experience in a comparable not for profit, government or private sector organisation.
- Demonstrated experience in coordinating internal and external service providers to ensure that services are managed efficiently.
- Demonstrated understanding of the general practice sector and an ability to work with mainstream primary care providers
What Can we Offer?
At IUIH we recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees, and people with disability.
- At IUIH ‘Our Collectivity is Our Strength’.
- We are a diverse and inclusive workplace that invites applications from all people.
- Be part of Australia’s largest community controlled Aboriginal Health Service.
- Access to “Growing Our Own Opportunities” through in-house training and programs.
- Weekly Staff Wellness activities and ‘Gather and Grow’ yarns and award ceremonies.
- Propa ‘Ways’ training and a cultural integrity framework embedded through our monthly socialisation activities.
- Opportunities to attend community events such as NAIDOC, Rugby League Carnivals and more.
- A range of Salary Sacrifice options including Novated Leasing, Meal & Entertainment Cards and lots more.
- Onsite Presto’s Café at our Windsor Office providing a range of hot and cold beverages and healthy breakfast and lunch options.
APPLICATIONS CLOSE – Midday Monday 3rd June 2024
